Fisher & Paykel is one of New Zealand’s best-known brands, a global company with a strong heritage and ambitious plans. Our New Zealand origins, curious nature and passion to develop luxury products designed around people are core elements that make us unique.

Driven by our brand values of being real, generous, curious and sustainably minded, as a team we take a collaborative approach, have a culture where ideas are heard, and are united in our leading goal to be the world's most human-centred, #1 premium appliance brand.

The Opportunity

As the General Manager Retail for Fisher & Paykel brand in NZ you will contribute to Fisher & Paykel Appliances’ (FPA’s) ability to achieve number one market position by leading the strategic planning and execution of the retail channel in New Zealand. This is a rare opportunity to shape the strategic direction of a premium brand and lead a team responsible for delivering outstanding customer experiences, increasing market share, and driving profitable growth.

The role requires you to work collaboratively across the business to ensure effective and consistent communications that support the delivery of world-class end to end customer experience across all touchpoints of the retail channel aligned to F&P brand.

At Fisher & Paykel Appliances, we’re driven by curiosity, care, and the pursuit of better living through design-led innovation. As one of New Zealand’s most iconic and globally recognised brands, we continue to redefine excellence in premium appliance experiences across more than 50 countries.

This is where you come in

As the General Manager Retail, you’ll own the end-to-end performance of the Fisher & Paykel brand within the New Zealand retail channel. You will lead strategy, and channel development, ensuring world-class execution that aligns with our global goals and values.

Your role will involve steering retail strategy and transformation, strengthen customer relationships, and foster cross-functional collaboration across product, marketing, supply chain, and customer experience. You’ll lead a high-performing team of retail professionals, inspiring excellence, accountability, and innovation at every level.

This is a leadership role that demands both strategic vision and operational precision. You will play a pivotal part in shaping the future of Fisher & Paykel’s retail presence — and in doing so, contribute to our ongoing global success story.

So who are you?

You’re a commercially astute and visionary retail leader with a track record of delivering growth and transformation for premium brands. You bring deep experience in multi-channel retail, ideally within a global organisation, and a proven ability to balance strategic foresight with operational excellence.

You understand what it takes to drive brand performance across complex channels and inspire teams to achieve ambitious outcomes. You’re confident navigating data and financials, yet equally strong in building relationships — with customers, partners, and people. Most importantly, you are a values-led leader who thrives in dynamic environments and takes ownership to deliver results.

What we offer

We can give you the rare opportunity to move into a large, complex global organisation, part of the global Haier parent company and headquartered with F&P in NZ, where you will gain wide exposure across the business. This role has diverse and exciting challenges and the chance to continually learn and develop.

Along with a competitive salary, flexible working, ongoing development, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover, access to our leading Whanau/Family leave offering, our subsidised staff café, and free car parking when you are on-site. All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brands… year after year.

https://www.trustedbrands.co.nz/results/

Apply now to be considered for this rare opportunity to work with Fisher & Paykel Appliances.

From the grandest of ideas to the smallest of details, every day we're turning our passion into performance and improving life through good design.

Here at Fisher & Paykel we're passionate about our customers and we care about the details. It's this passion that inspires us towards reaching our goal - to become the most human-centred appliance brand in the world.