We are seeking a Level 1 Triage Analyst to join our team. The primary responsibility of this role is to perform daily eyes-on-glass triage and escalate incidents as needed. The ideal candidate will collaborate closely with Level 1 and Level 2 team members to ensure accurate data triage and prompt escalation of high-fidelity data egress events. The successful candidate will possess exceptional attention to detail, a strong work ethic, and excellent analytical skills.

WHAT YOU'LL DO

• Proactively identify and mitigate data breaches and unauthorized data access incidents in customer environments.
• Utilize data whitelisting and filtering techniques to minimize noise and improve the efficiency of threat detection and response.
• Identify and address high and critical violations of the Digital Guardian security policy to ensure compliance with regulatory and organizational requirements.
• Perform other duties as assigned, including but not limited to participating in incident response activities, conducting security assessments and audits, and contributing to the development of security policies and procedures.

QUALIFICATIONS

• An Associate's degree or relevant industry certification is required.
• 0-3 years of experience in the information security industry is preferred.
• Possess analytical skills with the ability to visualize, articulate, and solve complex problems and concepts, and make decisions based on available information.
• Demonstrated ability to troubleshoot and think creatively in high-pressure situations.
• Experience with end-user computer systems such as Windows OS, Mac OS, and typical office productivity applications like Word, Exchange, and Excel is required.
• Familiarity with running queries and/or reporting tools is considered an asset.
• Strong communication, written, and presentation skills are essential.