A driven project practitioner who puts prospects and clients at the center of business decisions, this role is charged with providing a seamless trial (proof of value) experience for our prospects and clients supporting new and additional business opportunities.

WHAT YOU'LL DO

• Lead trials, providing exceptional customer service with a focus on execution and problem solving
• Plan, execute and close trial projects
• Work with Trial team leadership to identify and assist in prioritizing changes to the roadmap, based on feedback
• Partner with a team of analysts responding to client requests
• Present findings to prospects and clients, focused on growth opportunities
• Review and analyze Internet content and provide findings to the customer based on priorities
• Analyze findings and compile actionable intelligence reports and analysis
• Other Duties Assigned

QUALIFICATIONS

• 2+ years of experience working in a project environment where you were the first point of contact to diverse clients
• Excellent communication skills – you are the face of the company to our prospects and clients, so the ability to think and react professionally while under pressure is required
• Crisp presentation skills and a creative mind set, with the ability to troubleshoot issues quickly and effectively
• An influencer at all levels, primarily technical contributors, sales executives, and senior management
• Experience in researching and providing insights related to cyber threats and risks
• High degree of knowledge of Social Media Platforms, blogs, IRC, message boards
• Well-organized with excellent follow up skills
• Experience within a technology company strongly preferred.
• A bachelor’s degree in business or related field strongly preferred.