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Development Manager - MS Dynamics



Posted on Wednesday, March 20, 2024

Problem Solvers. Proactive Protectors. Relentless Allies.

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The Development Manager is a hands-on role responsible for leading multiple development teams and overseeing the roadmap development, end-to-end design, implementation, deployment, maintenance, and backlog management for the Fortra D365 Sales platform and associated applications. Working in an Agile environment, this role will bring exceptional technical skills, people leadership and expert CRM industry standard experience to lead the modernization of our sales platform.


  • Lead efforts to consolidate multiple CRM systems into a unified Dynamics 365 platform
  • Manage integration teams focused on seamless data flow and system cohesion
  • Evolve DevOps capability and Implement CI/CD pipelines, emphasizing maximum automation to streamline development and deployment processes
  • Advocate and implement a "code last" strategy, prioritizing configuration over custom code
  • Work towards reducing custom code dependencies and ensuring a scalable D365 environment
  • Collaborate closely with cross-functional teams, including Product Owners, Business Analysts, and business owners to recommend and champion industry standard solutions
  • Embrace Agile methodologies to enhance flexibility and responsiveness to changing requirements
  • Demonstrate excellent knowledge of CRM Sales industry standards
  • Stay current with industry trends and best practices, contributing to continuous improvement
  • Effectively communicate in English, both in writing and verbally, ensuring clear understanding among team members and stakeholders.
  • Other duties as assigned


  • Proven experience managing CRM development teams
  • Strong working knowledge of D365 suite (Sales and ERP)
  • Proficiency in programming languages (e.g., C# .NET, JavaScript, HTML) and experience with D365 development tools
  • Ability to lead large, complex initiatives and influence functional leaders in a fast-paced environment to support superior business growth
  • Expertise in a "code last" approach and minimizing custom code
  • Strong understanding of D365 workflows, custom workflow activities, web resources, and plugins
  • Proficiency in Agile methodologies and collaboration with cross-functional teams
  • Experience with the Power Platform (Power Apps, Power Automate, and Power BI) is a plus
  • Excellent written and verbal communication skills in English


About Us

This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

We Are Fortra

Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.