Team Member - Gong Cha
Gong Cha Group
People & HR
San Antonio, TX, USA
USD 9-10 / hour
Posted on Dec 8, 2025
Team Member – Gong Cha
3.5 de 5 estrellas
849 East Commerce Street, San Antonio, TX 78205
$9 - $10 por hora - Part-time
Información del empleo
Sueldo
- $9 - $10 por hora
Tipo de empleo
- Part-time
Turno y horario
- Disponibilidad fin de semana
- Evenings as needed
- Festivos
Descripción completa del empleo
About the Role
As a Crew Member at Gong Cha, you will be the face of the brand—serving customers, preparing drinks, and helping maintain a clean and welcoming store environment. You will work closely with your team to deliver efficient service and high-quality beverages.
Key Responsibilities
- Open and close the store as scheduled.
- Greet customers warmly and take orders accurately.
- Handle cash and operate the POS system.
- Prepare and serve bubble tea and other beverages following standard recipes.
- Ensure drink quality, consistency, and proper presentation.
- Restock ingredients and supplies, including retrieving items from the storage room.
- Maintain cleanliness of all areas, including the bar, counters, equipment, and dining area.
- Assist with basic inventory tasks as needed.
- Demonstrate strong customer service and sales skills.
- Collaborate with team members during busy periods to maintain smooth operations.
Requirements
- Prior experience in food & beverage is helpful but not required.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills for cash handling.
- Flexible availability, including evenings, weekends, and holidays.
- A positive, team-oriented attitude with a willingness to learn.
Compensation & Benefits
- $9–$10/hour + tips
- Staff discounts on drinks and products
- Training and growth opportunities
- Friendly and supportive team environment
Job Type: Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Employee discount
Work Location: In person
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