As a Strategic Account Manager, you will be responsible for managing and growing existing relationships with our strategic clients. You will create and execute account plans designed to grow the overall value your clients receive from Green Street by expanding use cases, identifying new user groups for growth opportunities, and increasing user adoption across product offerings. Ultimately you will be responsible for owning the renewal process and outcomes, driving increased revenue each year.

Responsibilities

• Create and implement account plans to grow complex, strategic clients (approximately $5M+ in annual recurring revenue).
• Renew existing accounts with increased service levels and pricing.
• Identify opportunities to upsell current accounts with additional news and research offerings.
• Establish strong relationships with users, decision makers, and influencers at each account.
• Drive adoption of Green Street’s platform through direct meetings and user training.
• Develop strategy and focus to displace competitors.
• Lead client meetings (both in-person and virtual) with members of the Green Street Executive and Research teams.
• Provide product feedback from clients to drive product enhancements and new product innovation.
• Serve as liaison between Green Street and your clients by providing detailed updates on activities (via calls and through Salesforce CRM).

• Bachelor’s degree in a related discipline.
• 2-4 years of experience in sales/account management.
• Experience in real estate, equities or other capital markets a significant benefit.
• Financial or technically related quantitative experience a significant benefit.
• Be able to demonstrate a strong work ethic and motivation to learn.
• Experience negotiating with clients, or a desire to learn
• Exceptional communication and interpersonal skills (both written and verbal) with the ability to engage at all levels across a global business.
• Have strong analytical skills with the ability to convey complex concepts.
• Meticulous attention to detail demonstrating exceptional research skills.
• High level of organizational ability, creativity and resourcefulness.
• Be a results oriented, proactive self-starter who takes direction well.
• Demonstrate an ability to work in a collaborative team environment.
• Demonstrate a willingness to prove, through consistent performance, the ability to handle expanding responsibilities.
• Working proficiency with European languages would be of interest.
• Authorization to work in the United Kingdom now and in the future, without visa or sponsorship requirements.

Travel Percentage: Up to 20%

Benefits

• Comprehensive benefits package including company provided medical, dental insurance and cash plan.
• Company provided life assurance, critical illness and income protection coverage.
• Personal pension plan with matched employer contributions.
• Company paid holidays and summer half day Fridays.
• Access to employee assistance programme and wellbeing resources.
• Tax free cycle scheme and IT equipment.
• Season ticket loan.
• Company sponsorship to further education.
• Flexible work arrangements.
• Green Street is an Equal Opportunity Employer.

Green Street provides preeminent and actionable commercial real estate research, news, data, analytics, and advisory services in the U.S. and Europe. For more than 35 years, Green Street has delivered unparalleled intelligence and trusted data on the public and private real estate markets, helping investors, banks, lenders, and other industry participants optimize investment and strategic decisions. The firm delivers exclusive market information, conclusion-driven insights, and predictive analytics through a SaaS platform. The company is headquartered in Newport Beach with offices in New Jersey, New York and London. To learn more, please visit www.greenstreet.com.

The success of Green Street is directly attributable to the strength of our people. We attract high-quality applicants due to our reputation for excellence and our commitment to train and retain talent. Our collaborative work environment provides team members with opportunities to develop professionally and play a central role from day one. At Green Street, we are all about providing unique insights. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences in gender, race, age, religion, ethnicity, identity, physical ability and perspectives are celebrated and valued.

Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.