As an Account Manager, you will be responsible for managing and growing existing relationships with our clients. You will create and execute account plans designed to grow the overall value your clients receive from IJGlobal (A Green Street Company) by expanding use cases, identifying new user groups for growth opportunities, and increasing user adoption across product offerings. Ultimately you will be responsible for owning the renewal process and outcomes, driving increased revenue each year.

Responsibilities

• Create and implement account plans to grow complex, strategic clients (approximately $2-3M+ in annual recurring revenue)
• Renew existing accounts with increased service levels and pricing
• Identify opportunities to upsell current accounts with additional news and research offerings
• Establish strong relationships with users, decision makers, and influencers at each account
• Drive adoption of our platform through direct meetings and user training
• Develop strategy and focus to displace competitors
• Lead client meetings (both in-person and virtual) with members of the team
• Provide product feedback from clients to drive product enhancements and new product innovation
• Serve as liaison between IJGlobal and your clients by providing detailed updates on activities (via calls and through Salesforce CRM)

• A Bachelor’s degree; ideally in finance, business, communications, or a related field
• 2-3 years’ experience in account management, customer success or sales
• Superior relationship management skills with a passion for growing and retaining client relationships
• Experience negotiating with clients and experience with upselling products
• Excellent communication skills, both verbal and written
• Well-developed presentation skills
• Knowledge of the financial services and/or infrastructure industry a plus
• Ability and desire to learn new concepts and terminology
• Team player attitude and ability to collaborate with others
• Authorization to work in the United Kingdom now and in the future, without visa or sponsorship requirements

Benefits

• Comprehensive benefits package including company provided medical, dental insurance and cash plan
• Company provided life assurance, critical illness and income protection coverage
• Personal pension plan with matched employer contributions
• Company paid holidays and summer half day Fridays
• Access to employee assistance programme and wellbeing resources
• Tax free cycle scheme and IT equipment
• Season ticket loan
• Company sponsorship to further education
• Flexible work arrangements

About IJGlobal

IJGlobal is a comprehensive source of in-depth news, data and analysis covering all aspects of the Global Infrastructure & Energy Finance Market. IJGlobal tracks Infrastructure & Energy projects throughout the entire transaction lifecycle, providing detailed information, via 50+ unique data points, on financial structure, pricing and key players influencing transactions and market trends. The IJGlobal database consists of over 54,000+ transactions and 40,000+ assets with over 17 years of historical data, as well as comprehensive company data across all infrastructure transaction participants, exclusive daily news, and live League Table rankings. IJGlobal serves the entire Infrastructure & Energy market ecosystem including lenders, financial & legal advisers, multilaterals, projects sponsors (equity providers), Funds/Institutional Investors, Development Finance Institutions and more.

Green Street provides preeminent and actionable commercial real estate research, news, data, analytics, and advisory services in the U.S. and Europe. For more than 35 years, Green Street has delivered unparalleled intelligence and trusted data on the public and private real estate markets, helping investors, banks, lenders, and other industry participants optimize investment and strategic decisions. The firm delivers exclusive market information, conclusion-driven insights, and predictive analytics through a SaaS platform. The company is headquartered in Newport Beach with offices in New Jersey, New York and London. To learn more, please visit www.greenstreet.com.

The success of Green Street is directly attributable to the strength of our people. We attract high-quality applicants due to our reputation for excellence and our commitment to train and retain talent. Our collaborative work environment provides team members with opportunities to develop professionally and play a central role from day one. At Green Street, we are all about providing unique insights. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences in gender, race, age, religion, ethnicity, identity, physical ability and perspectives are celebrated and valued.

Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.