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Client Manager

Honan Insurance Group

Honan Insurance Group

Sales & Business Development
Melbourne VIC, Australia
Posted on Monday, September 18, 2023

Are you looking to join a brand that is known as a challenger within its industry and a pioneer of innovation? Do you have an interest or experience across Transport and Logistics?

We have a fantastic opportunity for a highly experienced insurance professional, with sound knowledge across Transport and Logistics, to join our team in Melbourne.

We envision the responsibilities of this position to include, but not be limited to:

· Developing and maintaining meaningful working relationships with insurers at a senior level

· Manage, mentor and coach a small team

· Service and manage of your own portfolio of our most valuable clients

· Ensuring a high degree of quality customer service is provided to all clients

· Leading, planning and implementing clear and effective renewal and broking strategies.

· Ensuring that effective account retention and defence strategies are in place for all clients at all times to promote client retention

· Maintaining an active and direct involvement in all claim related matters

· Contribute to continual process improvement, constantly challenging ways of operating with innovative ideas and solutions

· Monitor and manage service delivery across new business quoting, renewals and claims


The successful candidate must be able to manage, develop and maintain long term meaningful working relationships with key clients at all levels, as well as have strong technical ability.

In addition, the successful candidate will have:

· Relevant general insurance experience in broking, 5 + years

· Sound knowledge across Transport insurance a must

· Exceptional client relationship skills

· High attention to detail and organisational skills

· Excellent communication skills – both verbal and written

· Strong relationship management skills with internal and external stakeholders


Our mission is to provide innovative, national, and international corporate insurance and risk management solutions meeting the individual needs of our clients in a cost effective, personal, and professional manner.

As an Australian company operating since 1964, we know what it takes to achieve growth and stability. We believe it starts with our people and supporting their potential. We now provide a full range of insurance, risk and financial services and are recognised as one of the industry leaders in the Asia-Pacific region.

With offices across Australia, New Zealand, Singapore and Malaysia, and exclusive access to the global Worldwide Broker Network, we’re big enough to offer you the world, but small enough to keep it personal. If you’re courageous, determined, and have an entrepreneurial spirit – you’ll find your next step to success at Honan.

You can also expect an active social club, and a business committed to their Social Impact Strategy supporting Wellness, Giving Back, Sustainability, and Inclusion. There is always something fun happening at Honan, be a part of it today.

If you feel that you meet the above criteria and you are looking for a new challenge, please click the easy apply button now to submit your CV for this opportunity.