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Client Executive

Honan Insurance Group

Honan Insurance Group

Sales & Business Development
Melbourne VIC, Australia
Posted on Monday, September 25, 2023

Are you looking to join a brand that is known as a challenger within its industry and a pioneer of innovation? Do you have an interest in Construction and Building?

As part of the dynamic Honan Insurance Group, we are seeking a self-motivated, goal oriented and experienced Client Executive to join our specialty Construction and Builders Warranty (BRIC) team, located in our vibrant Melbourne office.

This role will be responsible for managing a small portfolio across Construction and Builders Warranty.

Some of the responsibilities for this role include:

  • Managing, servicing and maintaining a small portfolio of clients and providing front line client service in respect of those accounts.
  • Acting as the main interface between the client and the organisation to ensure an optimal level of service is always provided
  • Work closely with new and existing clients to determine their present and future needs
  • Propose suitable products, services and upgrades to clients in order to maintain and grow revenue
  • Monitor and manage service delivery across new business quoting, renewals and claims
  • Managing client and underwriter expectations
  • Providing excellent customer service to clients


The successful candidate must have industry experience in General Insurance & Domestic Building Insurance. Knowledge across Construction and Contract Works is preferred but not mandatory, we will provide training across any product knowledge gaps.

In addition, the successful candidate will have:

  • Tier 1
  • 2 years industry experience
  • Demonstrated ability to juggle multiple tasks and adhere to deadlines
  • Excellent analytical and negotiation skills coupled with exceptional written and verbal communication
  • Advanced attention to detail skills and outcome focused
  • Driven and enthusiastic
  • Ability to work autonomously


Our mission is to provide innovative, national, and international corporate insurance and risk management solutions meeting the individual needs of our clients in a cost effective, personal, and professional manner.

As an Australian company operating since 1964, we know what it takes to achieve growth and stability. We believe it starts with our people and supporting their potential. We now provide a full range of insurance, risk and financial services and are recognised as one of the industry leaders in the Asia-Pacific region.

With offices across Australia, New Zealand, Singapore and Malaysia, and exclusive access to the global Worldwide Broker Network, we’re big enough to offer you the world, but small enough to keep it personal. If you’re courageous, determined, and have an entrepreneurial spirit – you’ll find your next step to success at Honan.

You can also expect an active social club, and a business committed to their Social Impact Strategy supporting Wellness, Giving Back, Sustainability, and Inclusion. There is always something fun happening at Honan, be a part of it today.

If you feel that you meet the above criteria and you are looking for a new challenge, please click the easy apply button now to submit your CV for this opportunity.