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Client Manager - Commercial

Honan Insurance Group

Honan Insurance Group

Sales & Business Development
Melbourne VIC, Australia
Posted on Monday, October 30, 2023

We currently have a fantastic opportunity for a Client Manager with experience across Commercial Insurance to join our Corporate Insurance & Risk Management team based in our Melbourne office.

The successful candidate will have a high level of industry knowledge across general insurance, have experience in account management, attention to detail, initiative, organisational skills and be able to build strong relationships with clients, insurers, team members, and other relevant stakeholders.

Your responsibilities include:

  • Service and manage the requirements of a portfolio of key revenue generating clients
  • Ensuring high quality customer service and advice is provided to clients
  • Develop and maintain meaningful working relationships with insurers.
  • Ensure products and services provided are specific to clients.
  • Leading, planning and implementing clear and effective renewal and broking strategies.
  • Ensuring that effective account retention and defence strategies are in place for all clients at all times to promote client retention.
  • Maintaining an active involvement in all claim related matters.
  • Seek out and help pitch for new business opportunities
  • Contribute to continual process improvement, constantly challenging ways of operating with innovative ideas and solutions


You will be a team player, self-motivated, ability to work autonomously, and looking to progress and develop your broking skills.

In addition, the successful candidate will have:

  • Strong organisational and operational skills
  • 7 + years insurance industry experience years of experience with at least 3 years’ experience managing client accounts at a senior level.
  • Experience across Schemes/Affinity desirable
  • Must hold relevant industry certification as a Qualified Practicing Insurance Broker
  • High level of written and verbal communication and interpersonal skills
  • Strong negotiation and influencing skills
  • Ability to work in a team environment
  • Strong attention to detail
  • Appetite for new business activities


Our mission is to provide innovative, national, and international corporate insurance and risk management solutions meeting the individual needs of our clients in a cost effective, personal, and professional manner.

As an Australian company operating since 1964, we know what it takes to achieve growth and stability. We believe it starts with our people and supporting their potential. We now provide a full range of insurance, risk and financial services and are recognised as one of the industry leaders in the Asia-Pacific region.

With offices across Australia, New Zealand, Singapore and Malaysia, and exclusive access to the global Worldwide Broker Network, we’re big enough to offer you the world, but small enough to keep it personal. If you’re courageous, determined, and have an entrepreneurial spirit – you’ll find your next step to success at Honan.

You can also expect an active social club, and a business committed to their Social Impact Strategy supporting Wellness, Giving Back, Sustainability, and Inclusion. There is always something fun happening at Honan, be a part of it today.

If you feel that you meet the above criteria and you are looking for a new challenge, please click the easy apply button now to submit your CV and Cover Letter for this opportunity.