Client Manager - Commercial
Honan Insurance Group
We currently have a fantastic opportunity for a Client Manager with experience across Commercial Insurance to join our Corporate Insurance & Risk Management team based in our Melbourne office.
The successful candidate will have a high level of industry knowledge across general insurance, have experience in account management, attention to detail, initiative, organisational skills and be able to build strong relationships with clients, insurers, team members, and other relevant stakeholders.
Your responsibilities include:
- Service and manage the requirements of a portfolio of key revenue generating clients
- Ensuring high quality customer service and advice is provided to clients
- Develop and maintain meaningful working relationships with insurers.
- Ensure products and services provided are specific to clients.
- Leading, planning and implementing clear and effective renewal and broking strategies.
- Ensuring that effective account retention and defence strategies are in place for all clients at all times to promote client retention.
- Maintaining an active involvement in all claim related matters.
- Seek out and help pitch for new business opportunities
- Contribute to continual process improvement, constantly challenging ways of operating with innovative ideas and solutions
WHO YOU ARE
You will be a team player, self-motivated, ability to work autonomously, and looking to progress and develop your broking skills.
In addition, the successful candidate will have:
- Strong organisational and operational skills
- 7 + years insurance industry experience years of experience with at least 3 years’ experience managing client accounts at a senior level.
- Experience across Schemes/Affinity desirable
- Must hold relevant industry certification as a Qualified Practicing Insurance Broker
- High level of written and verbal communication and interpersonal skills
- Strong negotiation and influencing skills
- Ability to work in a team environment
- Strong attention to detail
- Appetite for new business activities
WHO ARE WE?
Our mission is to provide innovative, national, and international corporate insurance and risk management solutions meeting the individual needs of our clients in a cost effective, personal, and professional manner.
Honan Insurance Group was wholly acquired by Marsh Pty Ltd in November 2023.
Marsh is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, and follow us on LinkedIn and X.
If you feel that you meet the above criteria and you are looking for a new challenge, please click the apply button now to submit your CV and Cover Letter for this opportunity.