Technical Trainer – USA

Job description details

Intro

Are you a strong communicator who excels at delivering technical training and engaging workshops? If so, we’d love to meet you. We are currently looking for a Technical Trainer to join our team. This is a full-time permanent position based at our Chevy Chase, MD office, or at our office in Draper, Utah, and we’re looking to fill it immediately.

Your Job

• Plan, coordinate, and deliver product training for our channel partners as well as internal teams.
• Conduct training sessions independently, both virtually (e.g., webinars) and in person.
• Develop training programs and instructional materials, ensuring they are clear, engaging, and aligned with product updates and learning best practices.
• Evaluate training effectiveness, track learner progress, and proactively recommend improvements to enhance training outcomes.
• Partner with Sales, Pre-Sales, and Customer Success, providing subject-matter expertise to support presentations, demos, and customer-facing sessions.

Your Profile

• A completed technical degree, vocational training, or equivalent experience, ideally in an IT-related field.
• Proven experience as a trainer, with a background in technical or IT environments strongly preferred.
• Outstanding communication and presentation skills with the ability to deliver technical content confidently in English; bilingual proficiency is strongly preferred.
• A passion for teaching, knowledge-sharing, and simplifying complex topics, using effective instructional and facilitation techniques.
• Willingness to travel for onsite workshops, partner trainings, and events.

Your Benefits

• Free space for innovation and independent action in a fast-growing international company.
• Enjoy a healthy work & life balance: 20 vacation days and 10 sick days.
• Temporary Employee Exchange Program: we provide the ability for you to work at our global office locations and explore the world (e.g. Malta, Madrid, Montréal, Berlin).
• Medical Care and Be-Active Bonus: we’ll keep you healthy with an allowance for your membership in fitness and sports clubs.
• 401(k) Plan – we care about your future.
• Personal and professional development opportunities.
• Team events.

Additional note – Hornetsecurity participates in the E-Verify program to confirm the employment eligibility of all newly hired employees in the United States.

Your application form

About Hornetsecurity

Hornetsecurity is a leading global provider of next-generation cloud-based security, compliance, backup, and security awareness solutions that help companies and organisations of all sizes around the world. Its flagship product, 365 Total Protection, is the most comprehensive cloud security solution for Microsoft 365 on the market. Driven by innovation and cybersecurity excellence, Hornetsecurity is building a safer digital future and sustainable security cultures with its award-winning portfolio. Hornetsecurity operates in more than 120 countries through its international distribution network of 12,000+ channel partners and MSPs. Its premium services are used by more than 125,000 customers.

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