E-Learning Specialist – North Macedonia

Job description details

Intro

As a E-Learning Specialist, you shape the content and evolution of our Security Awareness Service by creating engaging, up-to-date e-learnings, phishing awareness templates and continuously monitor security trends and threat actor behaviour.

This is a full-time role (40h/week) for our office in Skopje, where you will work at the intersection of cybersecurity, content creation, and product strategy – helping our customers strengthen their security awareness and stay one step ahead of real-world phishing threats.

Your Job

• You create, maintain, and continuously improve e-learnings and phishing awareness templates and training content aligned with current cyberattack and social engineering trends.
• You monitor emerging cyber threats and attacker techniques and translate them into relevant, up-to-date SAS content.
• You use metrics and KPIs to evaluate content effectiveness and iteratively improve security awareness strategies.
• You leverage AI tools and automation to scale content creation, personalization, and adaptation.
• You collaborate closely with Product Management and Customer Success to ensure content aligns with product direction and customer needs.
• You ensure high quality, cultural relevance, and localization readiness of all training materials for international audiences.
• You apply your knowledge of cybersecurity fundamentals, threat landscapes, and mitigation strategies to create credible, impactful, and user-focused awareness content.

Your Profile

• You have a strong understanding of planning, writing & reviewing E-Learnings, especially simplifying technical complex subjects to a general non-technical audience.
• You bring a solid understanding of phishing techniques, threat actor behaviour, and defensive cybersecurity principles.
• You have first hands-on experience with content creation applications, like the Adobe Creative Suite and e-learning authoring tools, like Elucidat or Articulate Storyline.
• You have a basic understanding of Python, JSON, JavaScript (e.g. automation, tooling, content pipelines) and HTML (email template creation and formatting).
• You have first hands-on experience with AI technologies / LLMs (e.g. prompt engineering, content generation, classification, automation) or strong motivation to explore and apply them in a professional setting.
• You have an analytical mindset and are comfortable interpreting metrics and KPIs to continuously improve content strategy.
• You have a good sense for user experience (UX) in educational and simulation-based content.
• You communicate confidently and have experience working cross-functionally with product and customer-facing teams.
• You are creative, curious, and able to translate complex security topics into user-friendly content.
• You are self-driven, well-organized, and comfortable working independently in a fast-paced product environment.

Nice to have:

• You have experience in security awareness, phishing simulations, or cybersecurity training.
• You are familiar with threat intelligence sources and using them to create engaging content.
• You have experience with or interest in multilingual and localized training content.

Your Benefits

• Free space for innovation and independent action in a fast-growing international company.
• Short decision paths and flat hierarchies in an open work atmosphere.
• Extensive onboarding with a welcome kit, 2-day Onboarding Bootcamp, a Mentoring Program, and regular feedback meetings.
• Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world (e.g. Berlin, Madrid, Malta, Montréal).
• Home-office-option (in a hybrid setting) and flexible working time.
• Team events like Laser Tag, Office Movie Nights, Foodie Fridays and much more – let yourself be surprised!
• FitKit subscription and private insurance for your health!
• Referral Bonus – 1500€ for each successful referral.

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Your application form

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About Hornetsecurity

Hornetsecurity is a leading global provider of next-generation cloud-based security, compliance, backup, and security awareness solutions that help companies and organisations of all sizes around the world. Its flagship product, 365 Total Protection, is the most comprehensive cloud security solution for Microsoft 365 on the market. Driven by innovation and cybersecurity excellence, Hornetsecurity is building a safer digital future and sustainable security cultures with its award-winning portfolio. Hornetsecurity operates in more than 120 countries through its international distribution network of 12,000+ channel partners and MSPs. Its premium services are used by more than 125,000 customers.

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