As a Senior Product Manager, you will lead the strategy, development, and delivery of products or solutions across multiple functional areas. Your focus will be on driving the product strategy, executing roadmaps, and delivering enterprise-level SaaS solutions. You will work cross-functionally, helping shape the product vision and aligning it with business goals while optimizing the customer experience. This role requires expertise in product strategy, AI integration, and a solid understanding of the competitive landscape.

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Product Strategy and Roadmap (Discovery)

• Refine and evolve product strategy.

• Develop and own the product roadmap, prioritizing features and enhancements based on customer feedback, market trends, and business impact.

• Lead cross-functional discovery efforts and coach more junior PMs.

• Define and articulate a clear product vision that aligns with company objectives and market needs.

• Knowledgeable of Privacy by Design (PbD) guidelines and processes; able to identify privacy risks and successfully complete discovery assessments.

• Main product point of contact for the voice of the customer with a deep understanding of customer intent as it relates to current scope.

Product Development (Development)

• Ensure development aligns with product roadmap, business objectives, and customer needs.

• Participate in sprint planning, backlog grooming, and stand-ups to remove and proactively address blockers and risk.

• Define and prioritize product features, user stories, and acceptance criteria.

• Serve as the bridge between stakeholders (executives, marketing, sales, customer success, tech support, legal, etc.).

• Address scope changes, manage trade-offs, and communicate decisions effectively.

• Define and track key development KPIs (e.g., performance to commit, bug resolution rate, backlog burndown).

• Lead Go-to-Market readiness.

• Maintain an agile mindset to adapt to unexpected changes or market/customer needs.

• Work closely with release management and client-facing teams on launch planning efforts, ensuring all timelines are met and any delivery risks are communicated early.

• Ensure development PbD assessment is finalized and approved.

Execution and Delivery (Launch)

• Strive for mastery of release planning efforts.

• Lead customer enablement and troubleshooting sessions.

• Work closely with product marketing to define value proposition messaging.

• Serve as an evolving subject matter expert.

Performance Tracking and Optimization (Grow and Retire)

• Recommend data-driven enhancements.

• Define success metrics for product initiatives and monitor performance post-launch.

• Continuously iterate on the product to optimize user experience and achieve business objectives.

• Effectively manage product/product line P&L.

Operational / Behavioral

• Lead discussions with key stakeholders and resolve conflicting priorities.

• Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.

• Actively engage and lead customer engagement.

• 5+ years of product management experience

• Product experience in B2B2C or B2C technology solutions

• Domain knowledge of AI/data science principles and knowledge of the evolving AI technology and competitive landscapes to influence AI development activities.

• Experiance defining AI roadmap and ensure AI solutions align with business goals.

• Knowledgeable of Privacy by Design (PbD) guidelines and processes; able to identify privacy risks and successfully complete discovery assessments.

• Provide subject matter expert role for AI solutions.

• Familiarity with SaaS architecture, APIs, data integrations, and enterprise IT environments.

• Strong problem-solving skills with the ability to make data-driven decisions.

• Proven ability to lead cross-functional teams and manage complex product portfolios.

• Demonstrated project management capabilities.

• Demonstrated and consistent success in building customer-centric products that address real-world challenges.

• Works under limited manager supervision. Exceptionally self-motivated and creative.

• Strategic analysis, creative problem-solving, business judgment, and financial acumen.

• Expert knowledge and planning of multiple products.

• Demonstrated product lifecycle management abilities.

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.

We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.

The anticipated base pay range for this position is 130,000-150,000 annually. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law.

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits