As an Associate Implementation Consultant, you will play a key role in delivering innovative recruitment technology to international clients. You will be responsible for implementing iCIMS talent management and AI-driven hiring solutions in customer-facing engagements.
This is a hands-on opportunity to build expertise in AI-driven hiring automation, system configuration, and technical implementation consulting within a fast-growing global SaaS environment. You will support client conversations to define business processes, facilitate implementation meetings, and help translate requirements into scalable system solutions.
We hire at Entry or Junior level depending on your experience and client exposure — offering growth paths within implementation, consulting, and enterprise delivery.
About Us
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
Responsibilities
- Configure AI chatbot flows and ATS modules using low-code platforms
- Turn recruitment processes into structured, scalable system workflows
- Execute setup tasks based on documented requirements
- Test, validate, and optimize system configurations
- Support and facilitate client conversations to define business processes
- Contribute to implementation projects from initiation through go-live and stabilization
- Support project planning, coordination, and status reporting (internally and externally)
- Assist with integration deployment oversight as required
- Manage multiple implementation workstreams of varying sizes and complexity
- Collaborate with cross-functional teams to deliver high-quality solutions
- Participate in internal and client meetings as required
Qualifications
- 6 months+ of professional experience in client services, operations, HR tech, consulting, SaaS, or a related field
- Hands-on experience with low-code / no-code platforms such as chatbot builders, automation tools, or workflow engines (e.g., n8n, Make, Zapier)
- Experience designing or implementing RPA solutions to automate business processes is a plus
- Familiarity with conversational interface design or recruitment technology is a plus
- Strong analytical thinking and sharp attention to detail
- Excellent verbal and written communication skills, with the ability to convey ideas clearly and concisely to both technical and non-technical audiences
- Proven ability to lead and facilitate client-facing meetings with confidence
- Comfortable working in a fast-paced, cross-functional environment
- English proficiency at C1 level or above
- Currently based in Mexico with valid work authorization (CURP required)
Preferred
Experience translating business processes into structured system configurations
Ability to prioritize competing deliverables, manage time effectively, and work in a fast-paced, evolving environment
Exposure to U.S.-based or international clients
Background in recruitment, talent acquisition, or HR technology
Experience managing multiple implementation projects of varying sizes and complexity
EEO Statement
ICIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ICIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com.
Compensation and Benefits
Direct employment with full legal benefits
Major medical insurance including dental, vision, and travel coverage
100% remote work
18 days of vacation
- SGMM Sofia Salud foy you and direct family