This role leads a team of Account Managers and frontline leaders, acting as executive advisors to ICIMS customers. The SVP drives disciplined account strategy, value-focused engagement, and connects ICIMS’ capabilities to customer business priorities and outcomes.

Success is measured by revenue performance and the team's ability to deliver and communicate clear customer value, fostering long-term partnerships and predictable renewal and growth revenue.

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Customer Growth Strategy & Value Selling:

• Develop and execute strategies for retention, expansion, and lasting customer value.
• Standardize value selling frameworks and ensure messaging aligns with customer priorities.
• Create actionable growth plans from account initiatives and opportunities.

Executive Engagement:

• Enhance engagement with executive stakeholders through outcome-driven discussions.
• Conduct Executive Business Reviews to showcase realized and future value.
• Position ICIMS as a strategic partner by leading with insight and influencing customer thinking.

Team Leadership:

• Coach and develop Account Managers for enterprise-level consultative sales.
• Foster a culture of business acumen, value articulation, and executive influence.
• Reinforce consistent sales behaviors and build enablement programs for skill development.

Cross-Functional Coordination:

• Collaborate with Product, Customer Success, Marketing, and Revenue Operations for unified customer experiences.
• Align teams to deliver measurable customer value and translate feedback into improvements.

Operational Excellence:

• Manage commercial metrics (NRR, expansion, renewals, growth).
• Ensure pipeline quality, forecasting accuracy, and consistent sales processes.
• Use Salesforce and analytics for visibility into customer health and performance.

AI & Insight-Driven Selling:

• Promote AI and analytics in account planning and value demonstration.
• Leverage data to enhance deal strategies and differentiate iCIMS’ AI offerings.

Culture & Leadership:

• Build a high-trust, accountable culture focused on delivering value.
• Attract and retain talent through clear expectations and strong team environment.
• Uphold iCIMS’ values and integrity in all activities.

• 10+ years B2B enterprise SaaS sales leadership, direct C-level engagement.
• Proven success in strategic account management and customer growth.
• Experience in value selling transformations and enterprise account strategy.
• Strong business acumen and CRM proficiency (e.g., Salesforce).
• Skilled in coaching sales teams and cross-functional collaboration.
• Willingness to travel.

• Background in HCM/HR SaaS.
• Experience with AI/analytics integration.
• Familiarity with formal sales methodologies (e.g., MEDDICC, value selling).

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.

We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period.

The anticipated base salary range for this position is $200,000 – $260,000. In addition, the estimated on-target earnings (“OTE”), which includes base salary and commissions, is $400,000 – $520,000.

Actual compensation will depend on various job-related factors, including but not limited to, location, experience, and job qualifications. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law.

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits