Manager, Engineering

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Job Description

Job Overview

The Manager of Engineering will be responsible for ensuring a fun, dynamic work environment where top talent in the software and test engineering field will want to come and work while providing ongoing assistance, advice and mentoring to your managers and team. You need to be passionate, driven, and display strong leadership skills with a focus on the customer while delivering outstanding software results. The Manager, Engineering will collaborate with the Director of Engineering.


About Us

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. 


Responsibilities

  • Partners with Talent team on the acquisition and retention of people resources to fulfill team mission efficiently; owns the selection process
  • Ensures a fun, dynamic work environment & build merit-based culture which appeals to the top talent in the field
  • Drives a highly engaged, dedication work environment through objective setting and performance management processes
  • Leads and coaches the team structuring appropriate training and development and eliminating road blocks to team performance
  • Establishes Annual team objectives in alignment with overall departmental objectives.
  • Ensure Team Execution in line with Departmental Strategy and annual objectives.
  • Create, update, revise departmental SOPS with Director level approval
  • Ensure alignment to established processes and SLA’s by team
  • Communicate & resolve on gaps/issues within team/department
  • Create & handle customer issues procedures and ensures service & productivity levels are maintained by the department
  • Partner across functional areas within the Labs department to optimize Agile team performance and delivery against achievements for release against the product roadmap
  • Ensure appropriate resource allocation to deliver expected deliverables
  • Handle and improve the delivery and efficiencies of the development and test engineering teams
  • Maintain relevant controls and feedback systems or processes to supervise performance of the team
  • Maintains a customer-focused approach by keeping existing customers happy to drive high renewal rates
  • Facilitates increased sales by delivering a driven product and adding functionality desired by prospects
  • May act as the “delivery owner” for critical projects or programs on behalf of the agile team
  • Extends product capabilities to support Employee Management
  • Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and strengths

Qualifications

  • Minimum of 10 years of software design and development experience in a JEE environment
  • Minimum of 4 years in a Software Development or Test Engineering Management role
  • Demonstrated experience leading cross-functional teams
  • Proven experience in scalable web application development, cross-platform integrations, API and restful web services design and development
  • Management and/or development of responsive applications 
  • Proven success in leading high-performance teams, achieving results through others, and being a strong team player
  • Ability to work independently and be proactive in a high-performance environment
  • Possess a strong sense of ownership and accountability
  • Ability to work well under pressure and flexible in adapting and responding to changing situations
  • Excellent communication and interpersonal skills with ability to articulate thoughts and ideas clearly, concisely, and persuasively orally and in writing across multiple stakeholder groups both internally and externally
  • Ability to organize and manage multiple, and at times competing priorities
  • Strong customer orientation focus and success in creating a superior Customer Experience
  • Ability to work effectively within a fast paced, changing environment that is going through high growth
  • Demonstrated ability to establish credibility, trust and partnerships at all levels of an organization
  • Computer literate; proficiency with Microsoft Office (PowerPoint, Excel, Outlook)

Preferred

  • Prior experience working within a Global SaaS (Software as a Service) company highly desired
  • Adaptability - A capacity to accept change with a positive, team-oriented demeanor toward results
  • Customer Commitment - The ability to deliver a “customer” experience second to none, balances what’s right for one’s customers with the productive use of resources
  • Drive - Confidence, backed by an internal will to take ownership and initiative to overcome obstacles and deliver results
  • Emotional intelligence - Ability to put yourself in someone’s position and understand their concerns and motivations.
  • Kaizen - The skills for continuous improvement, communicating new insights and implementing upon them to achieve results and improve processes and systems
  • Passion - An unrelenting enthusiasm linked to belief in our vision, mission and/or philosophies of the company
  • Visibility - Tell it how it is, through honest communication, building trust and fostering alignment, while respecting confidences & privacy

 

 


EEO Statement

iCIMS is a place where everyone belongs.  We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.  

 

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.   


Compensation and Benefits

Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave,  lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits