The Senior Partner Program Manager is responsible for the design, development and day-to-day management of the iCIMS ISV Partner Program. This role is the “general manager” of the ISV Partner Program, owning the design, build and operations of a world-class Partner Program. This role requires a candidate who has experience developing and supporting Partner Programs. The candidate must be a strong leader, self-directed, well organized, diligent, be able to build strong cross-functional relationships, and possess excellent written and verbal communication skills.

This is a hybrid position, working from our Holmdel, NJ office twice a week.

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. 

Partner Program

• Assist in the development, improvement, and implementation of our ISV Partner Program
• Support in the initial build of the next strategic iteration of the iCIMS ISV Partner Program
• Proactively make recommendations and present cases as it pertains to the ISV Program
• Maintain Program Roadmap for enhancements to be implemented on our annual Program Calendar
• Own and maintain partnership agreements related to the Program
• Work collaboratively with Product to understand their roadmap and implications on Program goals and operations
• Acquire new partners for the program and track progress
• Develop onboarding process of new partners in collaboration with Partner Enablement
• Drive recommendations based on partner and team feedback on enhancements to the program and available partner APIs.
• Lead partner communications strategy with support by marketing (e.g., monthly partner email, bi-weekly sales update)

Partner Ops

• Build and maintain all Program process documentation and own workflows within Partner systems related to the Program
• Be a go-to authority on the day-to-day of the Program, including resources and tools.
• Lead Partner Program Fee execution, strategy and corresponding processes
• Run operations of Program benefits and requirements (config sites, etc.)
• Assist with day-to-day activities supported by Partnerships & RevOps
• Work directly with key Partner leaders on critical strategic, organizational, and operational projects designed to increase revenue, productivity, and operational efficiency
• Work with cross-functional teams including Sales, Marketing, Product, Finance/Accounting, and Legal
• Partner closely with quota carrying leader on overall revenue attainment and success of the program.

• BS/BA in related field
• 5+ years experience in Partnerships and Program Management; SAAS companies preferred
• Experience and expertise in driving strategic Partner Programs and Partner organizations
• Strong project management and change management skills – ability to handle and balance smaller operational tasks with larger projects
• Strong problem-solving abilities and determination to understand all audiences related to a program and their needs
• Ability to build strong cross-functional, partner and vendor relationships
• Experience with revenue-generating programs, management of critical metrics
• Experience with API integrations, developer communities and working with Product teams
• Experience with Salesforce and Partner Community, LMS, data reporting tools

We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.   

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.   

The target total compensation for this role is $90,000-$140,000. Compensation will be based upon experience.

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure.  Learn more here: https://careers.icims.com/benefits