Are you a creative problem solver when analyzing receivables? We’re seeking an analytically minded expert multitasker and confident people person to join our team as Senior AR Analyst, where you’ll be responsible for handling an accounts receivable portfolio and all other aspects of billing and cash application. You’ll be involved in all aspects of collection: from resolving customer billing issues to reducing accounts receivable delinquency. We’re looking for a champion of the customer experience—someone who can help set our customers up for success. If you’re an Excel whiz and out-of-the-box thinker, this job is calling you!

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. 

• Generates recurring invoices for assigned customers and sends them to the customers on a monthly, quarterly, semi-annual, or annual basis depending on the type of customer.
• Researches and resolves customer account issues and provides professional and courteous customer service at all times.
• Consistently meets monthly cash targets while reducing Days Bills Outstanding(DBO)/Days Sales Outstanding(DSO).
• Acts as the first point of contact for internal stakeholders related to Accounts Receivable invoicing or cash application issues to ensure quick, equitable, courteous resolution to their questions or concerns.   
• Maintains accurate and complete customer files in all accounting systems.
• Cross trains on all AR functions to be able to handle any AR functions when necessary and required by the AR Director.
• Generates Cash Collections reports and distributes to appropriate managers and staff when requested.
• Supports, develops, and maintains effective communication and excellent relationship with internal customers (including but not limited to accounting, finance, account management, legal and sales operations).
• Assists in evaluating the data integrity and effectiveness of current Accounts Receivable reports, processes and controls and proactively makes recommendations to management regarding the development of alternate methodologies and procedures that will enhance best practices.
• Assists in leading and managing process improvement initiatives and system enhancements to ensure that requirements are met and/or work is efficiently enhanced.
• Drives and manages continuous measurement, development and improvement of AR data quality, customer service quality and operational efficiency.
• Adheres to financial and record keeping procedures of the company.
• Protects organization's value by keeping information confidential.
• Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and values. 
• Performs all other job-related duties as requested.

• Minimum of 5 years of related Accounts Receivable experience.
• Advanced knowledge of Microsoft Office with high proficiency in Excel (experience w/ pivot tables, vlookups, and power query required).
• Ability to identify system and process gaps and provide innovative solution ideas and communicate them effectively.
• Ability to gather business requirement, create internal reporting based on those requirements.
• Strong commitment to working with a team, providing excellent customer service in a professional and courteous manner.
• Excellent communication skills, including written and verbal communication with senior management.
• Must be able to interact with all levels of management and external parties.
• Ability to handle multiple tasks under tight deadlines.
• Ability to analyze detailed data and formulate decisions.
• Ability to work effectively within a fast paced, changing environment that is going through high growth.
• A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
• Strong analytical skills with attention to detail.
• Previous experience working for a software or technology company a plus.

iCIMS is a place where everyone belongs.  We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.   

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.   

The target total compensation for this role will be based upon experience.

Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure.  Learn more here: https://careers.icims.com/benefits