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Lead Consultant in Maintenance/Projects - Global Consulting Delivery



Sales & Business Development
Colombo, Sri Lanka
Posted on Tuesday, October 31, 2023

Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can
#MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Global Consulting Delivery (GCD) organization of IFS is on the lookout for dynamic and open-minded individuals to join as Lead Consultant in Maintenance/Projects. You will be part of a global team dedicated to design, develop and support tailor-made solutions to specific business requirements of IFS customers.

As a Lead Consultant in Maintenance/Projects, you will be at the forefront of Consulting projects working directly with IFS customers on Cutting Edge Industry Solutions in industries such as Aerospace and Defense, Energy, Utilities and Resources, Construction and Engineering, Manufacturing, Services Industries & Telecommunications. Furthermore, you will have the opportunity to work collaboratively with geographically distributed teams around the globe which will give you international exposure to project implementation and commercial execution.

The Lead Consultant is required to have the right competencies in order to advise and guide the Customer, listen and challenge in order to understand the Customer’s real needs, and advise the Customer in their usage of their IFS Products. It is imperative for the Lead Consultant to stay engaged with the Customer or Partner as a Subject Matter Expert (SME) in a specific area and offer their expertise to colleagues, partners, and the customer.

Essential Duties & Responsibilities

  • Lead our customers to achieve optimum utilization of IFS application features within their business flows.
  • Identify and bridge the gap between the customer’s business requirements and IFS products.
  • Be confident in solution designing, challenging, and advising customers and delivering expectations while ensuring success for both parties.
  • Involve throughout entire project life cycle to address customer’s key requirements and to conduct customer trainings and workshops.
  • Profoundly interest in how systems can support business processes.
  • Contribute to continuous improvement of existing IFS Products, processes, and methodology.
  • Work with distributed global teams while engaging with requirement owners and other stakeholders.



  • Minimum of 5 years working in IFS Applications/ERP consultant capacity OR 7+ years hands-on experience in working in a Service & Asset Management, Project based Manufacturing or Maintenance related industry along with thorough knowledge on different Enterprise Business Applications
  • A Bachelor’s or Master’s degree in Chemical & Process, Mechanical, Engineering, Production & Maintenance or equivalent.
  • Strong problem-solving skills, analytical skills and strategic thinking
  • Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.
  • Excellent business communication and presentation skills along with the ability to apply expertise & technology to achieve work objectives.
  • Willingness to travel to customer sites as needed.
  • Fluent in English and local language.


  • Experience in working with ERP/IT projects, of enterprise business applications or aftermarket processes on the customer or vendor end.
  • Knowledge of IFS product portfolio will be an added advantage.
  • Experience in a global customer-facing role
  • Experience of data analysis and problem solving
  • Experience in business process mapping, leading workshops, generating business requirement specifications, enterprise application configurations, conducting customer trainings, documentation, etc.

We expect you to continuously upskill and learn to stay relevant as an expert who shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise, technology as well as the industry segments in which IFS operates.

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.