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Lead UX Designer: Mobile - WorkWave



Colombo, Sri Lanka
Posted on Thursday, March 21, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

WorkWave is a field service management software that provides SaaS solutions for businesses in the service industry (HVAC, Plumbing & Electrical, Cleaning, Lawn & Landscape, Home Delivery, Logistics & Distribution). We empower these businesses to deliver exceptional customer experiences and grow their customer base on our efficient and easy-to-use platform.

WorkWave Team is looking for a talented and experienced Lead UX Designer to join our dynamic team to help transform how our mobile products look and feel and create excellent user experiences. As the Lead UX Designer, you will play a pivotal role in shaping the user experience, driving innovation, and delivering intuitive and engaging mobile experiences for our users. Our teams are a mix of technologists, product managers, software engineers, QA Engineers, UI/UX designers, TechOps, and DevOps, all working together to deliver our vision.


  • Work largely asynchronously with a design manager and the globally distributed cross-functional product team

  • Work collaboratively in a cross-functional product team to design modern mobile SaaS applications for our customers in field service businesses.

  • Solve design problems from start to finish and fully understand what we’re solving for!

  • Partner with Product Management to plan stories, implement designs, iterate, and track changes.

  • Create wireframes, high-fidelity UI designs, user flows, and interactive prototypes.

  • Effectively communicate about designs with stakeholders.

  • Help develop and maintain a design system.

  • Be an advocate for our users and an evangelist for user-centered and design thinking processes.

  • Actively research and stay abreast of UX topics and relevant technology trends.


  • Bachelor's/ Master's Degree in Computer Science, Information Technology, or a related field

  • 5 to 7 years of professional experience, including designing business-oriented mobile web applications that leverage emerging technologies.

  • Solid UX design skills and an English portfolio or samples illustrating your UI work.

  • Very strong Figma skills, including advanced component building and familiarity with variables.

  • The ability to work asynchronously with a global team while remaining actively involved and making an impact.

  • Knowledge of design systems.

  • Expert knowledge of industry-standard design and collaboration tools such as Figma.

  • A portfolio illustrating your UX work, including wireframes, visual design, flows, and related deliverables.

  • An unrelenting need to solve problems and validate your ideas and the personal drive and proactive attitude required to self-manage and facilitate design activities.

  • Experience designing for SaaS, and knowledge of Google’s Material design system are huge plusses.

  • Excellent communication and collaboration abilities.

  • Experience with agile methodologies, such as Scrum or Kanban

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.