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Program Manager / Senior Program Manager (R&D Automation, AI/ML)



Software Engineering, Operations, Data Science
Colombo, Sri Lanka
Posted on Friday, March 22, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a Program Manager in the AI/ML domain, you’ll play a pivotal role in driving our AI-powered Enterprise Software offerings. You’ll collaborate with global cross-functional teams, including product/program managers, engineers, data scientists, leaders, customers and stakeholders, to ensure successful project execution and delivery. Your expertise in program management that runs over several releases, communication, and know-how in AI/ML subject matters will be critical to our success.

As a Program Manager you are expected to:

  • Focus on customer value & prioritize work backlog effectively in a value-driven manner.
  • Plan, Execute & Monitor the progress of development work.
  • Understand technical aspects of the development & support the team on decision making.
  • Manage risks, issues & dependencies, coordinating across product & technology areas where required.
  • Manage customer escalations and handle communication.
  • Stay abreast of AI/ML trends and upcoming innovations to drive informed decision-making.
  • Be a role model in words and actions.
  • Be proactive, drive and take ownership.
  • Be communicative and have a yes we can attitude.


  • Has excellent communication, presentation, strong decision making and negotiation skills.
  • Can work in extremely volatile and ambiguous situations, taking calculated risks to take the team forward.
  • Can work in a fast-paced environment handling multiple competing priorities.
  • Working Proficiency in Jira or similar issue & project tracking systems.
  • Minimum 5 years of experience in program management, preferably in AI/ML projects.
  • Strong understanding of enterprise software development and AI/ML technologies.
  • Passion for AI/ML and a drive to stay ahead of industry advancements.
  • University degree, or equivalent professional qualifications in engineering & delivery of enterprise software solutions.

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.