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Project Manager, Aerospace & Defense



Ottawa, ON, Canada
Posted on Wednesday, May 1, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

Project Manager, Global Customer Services, Aerospace & Defense

We are looking for a Project Manager to work in our North America consulting organization who is passionate about creating the best client experience while delivering services, on time, on budget with quality. You will be joining our Global Customer Services team to work on projects primarily in Canada and the USA for medium and large Aerospace & Defense customers. You are an energetic leader with the maturity and communication skills to build strong relationships with clients.

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers.


As a Project Manager, you will assume responsibility for the delivery of projects to our A&D customers. You will become a trusted advisor to your clients, guiding them in best practices and methodology for IFS implementations. You will assist your clients to plan, execute, control and govern their implementations.

Overseeing complex projects, or as part of a larger program management team, you will lead a team of experienced IFS business and technical consultants working closely with a diverse client team that includes business leaders, technical specialists and data specialists. You will plan, schedule, assign and coordinate project activities. You will track and report progress, manage risks and support the escalation and resolution of issues.

You will assume responsibility for project administration and finances, managing to project budgets, controlling resource plans, and setting cost and revenue forecasts. Your projects will contribute to a long-term value plan for the customer and will roll up to regional and industry consulting portfolios.


Bachelor’s degree in engineering or computer science (or equivalent) and a solid foundation in project management best practices (PMP or Prince 2 certification desired).

5 or more years of experience leading projects for the implementation of enterprise software.

Very strong communication and leadership skills, can motivate project teams and can gain the trust of executive sponsors.

Experience in enterprise solutions for ERP or asset management, such as engineering, project management, manufacturing, aviation maintenance, MRO or supply chain management.

Experience and a continued interest in working with aviation, aerospace and defense customers.

Willing to work remotely or to travel within Canada and the USA as needed.

Eligible to obtain a Secret or NATO Secret security clearance in Canada or the USA.

Additional Information

What makes us great:

  • Flexible work arrangements
  • Hybrid work environment
  • Flexible vacation policy
  • Paid day off on your birthday.
  • Paid day off to volunteer in the community (Corporate Social Responsibility (CSR)).
  • Medical and Dental benefits from day one, as well as a Group RRSP plan with employer matching.

We foster a collaborative work environment and a positive, supportive culture.

We offer a flexible work environment and support work-life balance, offering a generous bank of paid time off a year. Our comprehensive benefits package includes a health spending plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer