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Business Development Representative



Sales & Business Development
Tokyo, Japan
Posted on Thursday, May 23, 2024

Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Business Development Representative will deliver key sales support and lead market development for IFS. The candidate will be knowledgeable in IFS Applications as they relate to targeted prospects and customer needs. They will be able to exhibit the knowledge and confidence needed to establish IFS as a potential prospect or current customer’s primary Business Solution Supplier.

  • Lead development of all new prospects within assigned territory.
  • Establish and maintain contact (mainly phone contact) with early-stage prospects until the prospect is handed over to the Territory Manager.
  • Work through ‘Gatekeepers’ gaining access to the relevant person/s in the prospective organization
  • First responder to all new prospect leads generated by Marketing.
  • Develop and enhance relationship with prospects throughout the lead development process.
  • High level of communication, mostly via outbound calling, to engage prospects in order to further qualify as a valid sales opportunity.
  • Conversion of prospect leads to pipeline.
  • Keep accurate electronic records of calls and contacts and update prospect status within contact management application.
  • Ability to ask open-ended questions to uncover needs, learn more about the prospect, and better qualify.
  • Maintain relationship with target group of accounts.
  • Regular contact with each sales rep to review target accounts and make necessary adjustments
  • Ability to execute on micro campaigns within assigned territory in order to drive additional demand.
  • Communicate internally the status of all pending and warm leads
  • Maintain and leverage the sales/marketing database


  • Previous experience of 3+ years in a business development role
  • Proven software telemarketing, inside sales, or software sales for enterprise accounts
  • Self-starter and ability to work with minimal supervision
  • A natural curiosity and willingness to learn in order to gain and demonstrate a high level of understanding of IFS and IFS Applications
  • Excellent written and verbal communication skills, with specific emphasis on telephone skills in both English and Japanese
  • Proficiency in the BDR toolkit for success: Outreach, CRM, Sales Navigator, Zoominfo, or similar tools.
  • Limited travel is anticipated