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HR Business Partner



People & HR
Staines-upon-Thames, UK
Posted on Monday, May 27, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are seeking an experience operational HR Business Partner to join our busy, collaborative UK HR Team, where we strongly believe that working hard and having fun are two compatible elements. You will be working with the HR UK team and will be part of the South West Europe team to enable us to support the business fully. This role offers a hybrid (2 days per week in our Staines office) working model. The ideal candidate will be proactive, with a strong understanding of HR practices and the ability to drive HR initiatives that support the business strategy.

The tasks include, but are not limited to:

  • Develop and maintain productive working relationships, providing HR advice to management and employees, ensuring HR policies and procedures are followed.
  • Manage sickness and absence cases, liaising with occupational health providers and assisting with health-related risk assessments.
  • Handle family leave cases and flexible working requests.
  • Support our recruitment processes, including interviewing, extending offers and raising tickets for our HRSS Team to fulfil the onboarding process.
  • Deliver our weekly HR Induction to all new starters in the UK.
  • Manage and resolve complexed ER cases whilst prioritising and juggling a varied and busy workload, mitigating risk to the business.
  • Deliver manager training programs, both virtually and in person.
  • Work collaboratively with the South West Europe and Global HR team on transformation projects and HR initiatives.
  • Hands on approach to tackle everything from administration to coaching conversations whilst we transform the HR organisation.
  • Understand business needs and influence managers to implement initiatives and changes in practice.
  • Champion best practice data and systems management and contribute to continuous improvement of our HR systems and practices.
  • Work with the HR Shared Service Centre and raise employee lifecycle change tickets to support with the administration and maintenance of HR data and information systems.
  • Help to ensure timely data reporting and analytics generation for the business stakeholders.
  • International cooperation within the framework of a central matrix organization.


  • >5 years of experience in a fast-paced role, as an HR Business Partner, HR Generalist or HR Advisor
  • Proven experience of supporting complexed ER cases
  • Empathy and high emotional intelligence.
  • Ability to push back at the business and provide good business rationale for challenging and advising alternative options.
  • Experience in working with supra-regional teams within the framework of an enterprise organization.
  • Experience with HR Shared Service Centers.
  • Working knowledge of Employment Law and of current HR best practice.
  • Ability to manage a functional area autonomously.
  • Aptitude in problem-solving and multitasking whilst remaining calm under pressure.
  • Ability to build relationships and communicate with people at all levels, with a flexible approach to work.
  • Confidence to challenge senior stakeholders as appropriate and when necessary.
  • Experience of working on change and project related activity.
  • Resilient with ability to effectively manage and priorities workload.
  • Excellent organizational and attention to detail skills.
  • Desire and ability to work as a team with a results-driven approach.
  • Good knowledge of MS Office; HRIS systems will be a plus.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.