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Quality Assurance Analyst (IFS Portfolio Companies)



IT, Quality Assurance
Colombo, Sri Lanka
Posted on Monday, June 3, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Quality Assurance Analyst will be responsible for the execution of test plans based on business requirements to ensure quality delivery of client implementations. This individual will work in a diverse and dynamic environment with a team of quality analysts, developers, business analysts, project managers, client service analysts, and end customers. The ideal candidate will have working knowledge of the Software Development Life Cycle, along with experience in Quality Assurance processes and methodologies. The candidate must be able to learn quickly, work in a fast-paced team driven environment, and have the ability to communicate well with cross functional teams.

Job Responsibilities

  • Perform testing in an efficient and timely manner
  • Execute test cases as per the defined test plan
  • Efficiently and accurately record issues discovered in testing and communicate them out to be resolved
  • Meet aggressive deadlines for test completion
  • Be able to handle workload from multiple, simultaneous test cycles
  • Communicate consistently and effectively with business partners, technical teams, client services, project managers and management
  • Work with Project Managers and Client Services Analysts on software implementations and issue resolutions
  • Other duties as assigned


  • Proven ability to execute test cases in an efficient and timely manner
  • 1-3 years of relevant experience in a fast-paced environment is ideal
  • Demonstrated experience in working closely with technical and project management teams to develop and execute test plans
  • Ability to test Software-as-a-Service (SaaS) solutions
  • Strong working knowledge of system testing metrics and reporting
  • Experience with scripting and/or development is a plus
  • Ability to write and execute SQL scripts is a plus
  • Ability to perform automated testing is a plus

Additional Information

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.