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Presales Solution Specialist - Enterprise Asset Management



Customer Service, Sales & Business Development
Tokyo, Japan
Posted on Monday, June 3, 2024


IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.


We are seeking an experienced and dynamic Presales EAM Solution Specialist to join our Tokyo-based team. We are seeking a dynamic and experienced Presales EAM Solution Specialist to join our team. The ideal candidate will possess a deep understanding of Enterprise Asset Management processes and technologies, coupled with excellent communication and presentation skills. The Presales EAM Solution Specialist will play a pivotal role in driving sales by effectively showcasing the capabilities and benefits of our EAM solutions to potential clients.

Key Responsibilities:

  • In this role, you will advocate for our customers, leveraging your technical, industry, and business expertise to meet their needs effectively.
  • Use a consultative approach to value-based selling to establish a deep understanding of our customers' business and technical needs.
  • Establish a 'trusted technical advisor' relationship with our customers' technologists and internal technical teammates.
  • Collaborate with the sales team to understand customer requirements and develop tailored EAM solutions that address their needs.
  • Conduct engaging and informative product demonstrations to showcase the features, functionalities, and benefits of our EAM solutions.
  • Serve as a subject matter expert on EAM technologies, staying abreast of industry trends and advancements to effectively advise clients on best practices and solutions.
  • Assist in the creation of proposals, RFP responses, and other sales materials, ensuring alignment with customer needs and solution offerings.
  • Build and maintain strong relationships with prospective clients, acting as a trusted advisor throughout the sales cycle and beyond.
  • Work closely with cross-functional teams including product development, implementation, and support to ensure seamless delivery of solutions to clients.
  • Continuously gather market intelligence and competitor insights to inform product development and sales strategies


  • Bachelor’s degree in computer science, Engineering, Business Administration, or a related discipline.
  • Demonstrate a robust track record with at least 3 years of experience in presales, business consulting, or IT consulting, specifically related to plant maintenance within EAM.
  • Possess profound knowledge of Enterprise Asset Management processes and technologies, encompassing maintenance management, asset tracking, predictive maintenance, and beyond.
  • Experience in the utility industry (generation, transmission, and distribution) would be a significant advantage and is highly desirable.
  • Exhibit exceptional presentation and communication skills, adept at articulating complex technical concepts to both expert and lay audiences.
  • Skilled in delivering impactful product demonstrations and leading engaging workshops for clients.
  • Thrive in high-pressure environments, effectively balancing multiple simultaneous priorities.
  • Exhibit sharp analytical abilities and problem-solving skills, with meticulous attention to detail.
  • Proficient in essential software applications and tools relevant to EAM, such as EAM software and Microsoft Office Suite.
  • Certifications in Enterprise Asset Management technologies are highly regarded. This includes, but is not limited to, certifications like IBM Maximo, SAP EAM, and other recognized EAM systems. Additionally, any maintenance-related certifications, including but not limited to CMRP, are welcome.