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Senior Consultant - Business Applications (Manufacturing and Projects) - Unified Support

IFS

IFS

IT, Customer Service
Colombo, Sri Lanka
Posted on Tuesday, June 25, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We’re on the lookout for dynamic, open-minded, and innovative industry experts in Manufacturing and Project domains within our Unified Support division.

Being an expert in the relevant business domain with a thorough knowledge of industry best practices, you will be in the front line providing global support services to IFS Customers worldwide. Your exposure will be related to the Manufacturing industry.

Qualifications

  • A bachelor’s degree in Production & Maintenance, Chemical & Process, Mechanical or equivalent.
  • 3+ years’ of hands-on experience working in Manufacturing and Projects and thorough knowledge of working with different business applications.
  • The ability to efficiently engage with requirement owners and other stakeholders while contributing to product/solution management activities.
  • Excellent Communication and Presentation skills, along with the ability to apply expertise & technology to achieve work objectives.

Working Environment

  • 24x7x365 operation based on a 5-team shift roster
  • Overtime may be paid according to requirements of the business operation

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.