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Learning Experience Designer (Portfolio Companies)

IFS

IFS

Design
Colombo, Sri Lanka
Posted on Thursday, July 4, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About the Role: We are looking for a dynamic Learning Experience Designer to also serve as a part-time trainer, delivering sessions during EMEA business hours. The successful candidate will develop and implement learning strategies and programs, as well as conduct training sessions to enhance the skills of our customers and partners in the EMEA region.

You will deliver expert training on Sitecore's software and solutions to a diverse audience, including marketers, developers, and administrators. This role requires staying abreast of developments in personalization, Experience Management, and SaaS software.

Ideal Candidate: The ideal candidate should have a passion for training, a technical background, and demonstrated expertise in instructional delivery. While prior experience with Sitecore is preferred, we are open to candidates with the ability to learn technical skills.

Key attributes include:

Responsibilities:

  • Design and implement learning strategies that align with our organizational goals.
  • Conduct engaging training sessions, workshops, and seminars within EMEA business hours as needed.
  • Willingness to work outside of standard business hours as needed to train.
  • Continuously improve our learning curriculum using the latest educational techniques.
  • Evaluate the impact of training programs, using feedback and metrics to enhance future initiatives.
  • Collaborate with stakeholders and other trainers to ensure consistent training delivery.
  • Provide light technical support internally and externally.
  • Handle various minor technical tasks as needed.
  • Manage the full lifecycle of digital learning content development for Sitecore products, applying adult learning principles and instructional design best practices.
  • Regularly update training content to reflect new software releases and changes.
  • Build relationships with stakeholders and Subject Matter Experts to develop learning solutions that meet business needs.
  • Explore new learning models and content design templates.

Qualifications

  • Proven experience in L&D, training, or a similar role.
  • Excellent command of English; additional language skills are advantageous.
  • Strong communication, presentation, and interpersonal skills.
  • Proficient with HTML, Javascript, and CSS
  • Deep knowledge of modern training techniques and corporate learning tools.
  • Ability to work independently in a fast-paced environment.
  • Experience in online marketing, personalization, and SEO.
  • Extensive background in eLearning and instructional design, including multimedia content creation.
  • Strong project management skills, with the ability to manage multiple deadlines and priorities.
  • Excellent writing skills for creating instructional text and scripts.
  • Graduate degree in digital learning design, education, or equivalent professional experience.
  • Technical skills with one or more of the following: React, Next.js, ASP.NET MVC, C#, Docker, Kubernetes
  • Familiarity with CMS/Experience Management software
  • Proficient with eLearning tools such as Articulate 360, Camtasia, Adobe Creative Suite, Synthesia, and Articulate Rise.
  • Working in EMEA Hours

This position offers an exciting opportunity to influence the learning experiences of users across a global platform and contribute to the continuous growth and success of our learning initiatives.

Additional Information

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.