Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS Academy is on the lookout for a dynamic and open-minded individual to join us as a Training Coordinator.

A Training Coordinator is responsible for coordinate the IFS Academy training development initiatives through hosting training events and educational programs. The training coordinator must work with internal and external stakeholders to determine their training needs and help the IFS Community with training and certification. The training coordinators should manage all such coordination through the IFS Academy LMS (Learning Management System)

• Having a very good communication skill (in English)
• Be able to create and maintain relationships with different IFS units (IFS market units, IFS partners and IFS customers) which requires training and certification
• Be aware of all the training methods & offerings and able to organize the required training events.
• Manage the IFS Academy LMS (Learning Management System) for the training events.
• Manage the IFS Academy training calendar for scheduled classroom and virtual classroom sessions.
• Manage IFS Academy training environment access for trainees
• Monitor and reply to the Academy Mailbox.
• Excellent verbal and written communication skills.
• Thorough understanding of training processes.
• Ability to moderate large groups.
• Extremely organized and detail-oriented.
• Proficient in working with a Learning Management System (sabacloud)
• Experience in managing or coordinating training sessions would be an advantage.

Furthermore, the following skills and behaviors are also expected.

• Active listening
• Empathy
• Follow-up and keeping promises
• Ability to work with various stakeholders
• Live our values (Agile, Collaborative, Trustworthy)

Qualifications

Essential:

• A degree or diploma in Human Resource Management or Business Management or Business Information Systems or Information Technology streams, equivalent streams and/or related professional qualifications together with 1-3 years of work experience.
• Excellent knowledge in HR Learning & Development concepts and practices.
• A passion to work with Learning & Development, Event Management. Previous experience as a trainer coordinator will be an advantage.
• Excellent command of English and good communication skills.
• Ability to understand, summarize and present information in a clear and concise manner.
• Service-minded and organized with the ability to multitask and priorities effectively.
• Ability to work independently and within a team setting.
• Strong problem-solving ability, analytical skills and strategic thinking.
• Ability to learn new concepts quickly and work on your own initiative.
• Proven ability to lead and influence teams, colleagues, customers and partners.
• Ability to articulate and critically evaluate customer-specific business needs and solutions in a customer facing role.
• Excellent interpersonal skills including stakeholder management, negotiation and influencing skills.

Desirable:

• Expereince in managing training courses and classes in a LMS (Learning Management System).
• Expereince in managing physical and virtual instructor-led training sessions.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.