Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

About Sitecore:

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

Job Description

Cloud Platform:

The Platform team is responsible for the infrastructure and shared services stack on top of
which all the Sitecore applications sit. It is a team of engineers with a mission to build a rock solid foundation for Sitecore that supports 100s of engineers and 10s of millions of users
today while continuing to scale rapidly.

The team owns everything from our cloud environments, containerized platform for
running backend services, service-oriented & microservices architecture, and in-house built
mission-critical shared services. The team is also responsible for driving architectural
evolution, overall site health and providing other engineering teams with observability tools,
best practices, and guidance for running highly available and performant microservices.

About the Role:

We are seeking an experienced engineering manager who excels in operational strategy to
scale our technology and team effectiveness. In this role, you will focus on establishing
robust operational processes, minimizing downtime, and streamlining delivery pipelines.
Leading a skilled technical team, you will focus on optimizing processes, establishing clear
operational metrics, and fostering collaboration across product teams to enable seamless
product delivery.

What You’ll Do:

• Lead, manage, attract, inspire, and mentor technology talent while aligning strengths to organizational goals
• Maintain and build happy, motivated, and professional employees that continuously try to improve and excel
• Advance a thriving team by cultivating a culture rooted in product/engineering ownership, agility, and encourages innovative thinking in agile delivery
• Identify and remove roadblocks for your team
• Provide leadership and guidance to coach, motivate, and lead members to their optimum performance levels
• Provide oversight to ensure adequate focus on stability, scalability, performance and quality during design and development decision

Qualifications

What You Need to Succeed:

• Experience in managing resources including thoughtful leadership to translate business needs into functional requirements
• History of working in enterprise scale cloud infrastructure projects maintaining SaaS applications
• Experience with cloud & container-based applications
• Experience in cross functional areas including quality, security, build, deployment & support
• Passion for managing continuous optimizations/enhancements to make it robust.
• Strong leadership skills and the ability to enhance growth within your direct reports

Additional Skills That Could Set You Apart:

• Have a broad knowledge of software architecture, microservice design, container orchestration, and cloud concepts
• Be able to think at the macro level, while ensuring the design works on the microlevel
• Deep understanding of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and hands-on experience aligning cloud infrastructure and operational processes to meet these standards

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid