Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The API, Workflow and Data (AWD) team provides the underlying framework, runtime and tools that enables open standards based API access to business logic and data, capabilities for tailoring and automating business processes and efficiently and securely moving data between systems.

The R&D Workflow team which owns the Business Process Automation Tool (IFS Workflow) in IFS Cloud, is looking for a dynamic and customer-focused Product Specialist to join us and play a pivotal role in elevating the customer experience and driving product excellence.

As a Product Specialist, you are expected to:

• Engage with requirement owners and other stakeholders to interpret and analyze business requirements for the development team to create fit-for-purpose, enterprise-grade software that delivers business value, ensures usability, and maintains solution consistency.
• Leverage your functional industry know-how to design and maintain business solutions in IFS products.
• Demonstrate a strong commitment to the product quality and take proactive action to prevent issues from arising and resolve them quickly and effectively when they still do occur.
• Working on the Definition of Done (DoD) and Definition of Ready (DoR) with the team and ensure the software developed meets the acceptance criteria for our users.
• Create documentation, presentation, and training material.
• Have sufficient level of technical understanding to be able to collaborate with technical team comprising of Software Engineers, Quality Assurance Engineers, and Software Architect.
• Empathize with the Business Processes Automation authors to identify challenges in their IFS Workflows.
• Evangelize our Products and showcase how customers would benefit from what we deliver.
• Collaborate closely with users, guiding them through product usage and identifying opportunities for improvement.
• Collaborate closely with users, guiding them in using the IFS Workflow tool by sharing knowledge and best practices.
• Actively engage with the IFS community to foster collaboration and knowledge-sharing.

Qualifications

• A university degree in Software Engineering, Computer Science, or equivalent professional qualifications.
• 3+ years of industry experience in software development.
• Strong communication, documentation, and presentation skills, with the ability to apply expertise and technology to achieve work objectives.
• Proficient in functional design and documentation.
• Hands-on experience with design principles.
• Good understanding of Business Process Model and Notation (BPMN) is an advantage.
• Experience with Business Process Automation tools such as Camunda, Activiti, Flowable, jBPM, or similar platforms is a plus.
• Hands-on development experience working with Java and JavaScript frameworks and libraries.
• User-oriented mindset and ability to think from the user’s perspective.
• Strong quality assurance skills.
• A great team player, able to collaborate with global team members.
• Experience working with frameworks and a framework-driven mindset.
• A passion for learning new areas, improving processes, and finding smarter ways to work.
• Solid knowledge of REST APIs and enterprise integration patterns.
• Ideally, experience with relational databases and Oracle (PL/SQL).
• Previous leadership experience or a background as a Business Analyst will be advantageous.

If you also have knowledge in automating business processes using Camunda then you are the perfect match!

Additional Information

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 6,000+ employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.