Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

About the Role:
The Quality Engineering Office (QEO) at IFS ensures top-tier quality, tooling & reporting, and infrastructure across R&D. Our mission is to drive software quality through robust tooling, innovative testing, and advanced automation. We enable the R&D teams to improve software reliability and efficiency.

Collaborating closely with development teams and leadership, we define and implement quality strategies, introduce new testing capabilities, and optimize automation infrastructure. Our focus is on enabling teams to deliver world-class software solutions while evolving QA practices to meet market demands. Our customers are internal and consists of all teams in R&D.

We are looking for a Product Specialist - QA who will play a critical role in shaping the future of quality assurance at IFS. While this role carries the Product Specialist title, it extends beyond traditional responsibilities to incorporate some elements of lightweight product management, including strategic planning, investment decision-making, and roadmap responsibilities.

As a key member of the Quality Engineering Office team in R&D, you will help drive quality strategy, ensuring that IFS is at the forefront of QA innovation while optimizing cost and engineering efficiency. You will contribute to setting future direction, analyzing industry trends, and collaborating with internal stakeholders to implement high-impact solutions. Your excellent expertise in QA, DevOps, and technical solutions will allow you to bridge the gap between development teams and business needs, ensuring the highest quality outcomes across IFS.

Key Responsibilities:

• Identify investments and help drive the QA strategy and roadmap, aligning it with the broader R&D objectives.
• Assess current gaps in R&D within our target domain and plan the future roadmap accordingly.
• Conduct market and competitor research to identify trends, opportunities, and emerging technologies in quality, test tooling and reporting, as well as test infrastructure, and assess their potential impact on IFS.
• Lead investment planning for QA-related initiatives, ensuring strategic alignment with business goals and maximizing efficiency.
• Collaborate closely with development teams, internal stakeholders, and leadership to define and implement quality-focused improvements.
• Ensure that QA processes and technologies support cost optimization and workforce efficiency.
• Provide thought leadership on QA best practices and industry trends, guiding teams on where to invest for the future.
• Leverage technical expertise to understand and communicate the impact of technical solutions on QA processes and business outcomes.
• Act as a key liaison between QEO, product teams, and other internal stakeholders, ensuring seamless communication and alignment.
• Define and track key performance indicators (KPIs) to measure QA strategy success and inform decision-making.
• Develop and maintain engineering value propositions (EVP) that clearly articulate the benefits of investments undertaken by the team.
• Champion continuous improvement and innovation in quality assurance and DevOps practices.
• Lead and support initiatives across R&D, including upskilling QA professionals, running PoCs on new test automation tools, and rolling out AI-driven testing capabilities.
• Participate in hands-on work where needed, such as implementing maturity models, defining quality metrics, and establishing test strategy frameworks within IFS R&D.

Qualifications

• Strong domain knowledge in QA (mandatory) and experience in DevOps (preferred).
• Program or project management experience with a proven track record of strategic planning and execution.
• Self-driven, visionary mindset with the ability to take ownership of initiatives and drive them to success.
• Exceptional stakeholder management skills – able to engage, influence, and align multiple teams.
• Excellent communication and presentation skills, with the ability to translate technical concepts for different audiences.
• Experience in roadmap planning and setting the future direction for QA investments.
• Solid understanding of cost optimization, engineering efficiency, and business impact in QA decisions.
• Technical acumen – ability to grasp and communicate the implications of technical solutions.
• Ability to analyze complex data and make data-driven decisions.
• Strong problem-solving abilities and a strategic mindset.
• Experience in creating value propositions (EVP) is a plus but not required.
• Familiarity with Agile methodologies and project management tools is a plus.

Additional Information

If you're looking for a unique opportunity to take a central role in a large, global organization dedicated to innovation, excellence, and customer satisfaction, we encourage you to apply for this position right away (we'll interview candidates continuously).

We offer a competitive salary, comprehensive benefits package and a stimulating work environment.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.