Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Quality Engineering Office (QEO) at IFS ensures top-tier quality, tooling & reporting, and infrastructure across R&D. Our mission is to drive software quality through robust tooling, innovative testing, and advanced automation. We enable the R&D teams to improve software reliability and efficiency.

We are looking for a Program Manager based in Sri Lanka to join our team in R&D. You will be leading and driving the quality excellence initiatives within the team to shape the future of quality assurance at R&D. You will collaborate with quality assurance leads, software engineering leads, the engineering excellence team, and program managers to build strong relationships, understand their perspectives, and achieve quality assurance excellence. You will sometimes work with teams outside R&D to support tasks and uphold organizational policies.

The ideal candidate should have a strong understanding of quality assurance and engineering throughout the software development lifecycle. Strong technical knowledge is a plus for better collaboration with other teams.

The ideal candidate must possess the ability to work collaboratively with cross-functional teams, offer guidance and direction to team members, and demonstrate excellent communication and organizational skills. Additionally, they should excel in managing change and have a proven capability to prioritize tasks, negotiate effectively, and resolve conflicts efficiently.

This is a full-time role with the opportunity to work with a diverse team globally.

Key Responsibilities

• Lead and be accountable for deployment of quality engineering initiatives.

• Drive the improvement and streamlining of QA processes, systems, and data analytics.

• Working with the engineering excellence team and 7-Stages Development Process leads to integrating quality engineering into R&D practices.

• Proactively enhance existing quality practices in a purposeful, structured and independent manner.

• Coordinate with cross-functional teams for alignment.

• Support training sessions, identify gaps, and develop guidelines.

• Provide input to the quality engineering roadmap for R&D.

• Convert investment cases into action plans and clear direction to the team.

Qualifications

• University degree, or equivalent professional qualifications.

• Minimum 5 years of program or project management, ideally in the QA/QE pillar.

• Strong domain knowledge in QA (mandatory) and experience in software engineering design and development (preferred).

• Self-driven, visionary mindset with the ability to take ownership of initiatives and drive them to success.

• Exceptional stakeholder management skills – able to engage, influence, and align multiple teams.

• Ability to manage multiple initiatives in parallel.

• Excellent communication, presentation and negotiation skills.

• Professional qualifications in project management would be an advantage.

• Strong understanding of agile practices.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.