Company Description

IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.

At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.

With a team of over 300 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.

Job Description

About Us:
Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries, and we lead with double digit market share in many of the industries we serve. We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.

Position Overview:
You will be responsible for the development of data mapping and logic to extract data from client files, as well as the task of designing customer bill templates to meet client requirements. You will be involved with new builds, enhancements, and complex issue resolution. As an Application Support Engineer, you will have the opportunity to be a key technical partner for new client implementations as well as modifications for existing clients.

Key Responsibilities:

• Develop solutions with a focus on efficiency and repeatability to improve turnaround time and the quality of the team’s output.
• Write Groovy scripts to parse and apply business logic to client data.
• Design and develop templates for the layout of client bills.
• Write custom reports and perform data manipulation through SQL scripts.
• Perform analysis and resolve assigned cases in a timely and high-quality manner.
• Collaborate with Project Managers to analyze and clarify requirements.
• Contribute to the knowledge management repository.
• Recommend best practices, answer questions regarding feasibility issues, and serve as a subject matter expert on mapping and templating to support Client Services, Professional Services, Sales, Business Development, and Marketing.
• Function as the "go-to" person for more complex and/or client-sensitive mapping/templating projects and issues.
• Identify opportunities to improve processes, automation, and tools within the Application Support team.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or a similar field (or equivalent experience).
• A demonstrated ability to develop scripts in Python, Java, HTML, CSS, and JavaScript (or a similar scripting language)
• 3+ years of relevant experience in a fast-paced, product-centric environment is ideal.
• Ability to perform data analysis and develop SQL database queries, along with an understanding of RDBMS such as MySQL.
• Unix/Linux experience.
• Exposure to a Network Operations Center.
• User Interface (UI) development experience and report writing experience.
• Energy, creativity, attention to detail, and an ability to learn quickly.
• Experience with storage file systems/Network Attached Storage (NAS).
• Effective communication skills with cross-functional and distributed teams.
• Working knowledge of GMC/Quadient Inspire or Adobe InDesign is a plus.
• Prior experience with Agile/Kanban methodologies.
• Ability to work in the EU shift.

Additional Information

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.