Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Quality Engineering & Platform Operations (QEPO) at IFS ensures top-tier quality, tooling & reporting, and infrastructure across R&D. Our mission is to drive software quality through robust tooling, innovative testing, and advanced automation. We enable the R&D teams to improve software reliability and efficiency.

We are seeking a results-driven Senior Program Manager to lead key initiatives on the DevOps side of our Quality Engineering & Platform Operations Team. This individual will play a pivotal role in orchestrating strategic programs that enable R&D teams to deliver high-quality software through reliable environments, seamless CI/CD, and scalable automation.

As a Senior Program Manager, you will work closely with engineering leadership, DevOps engineers, QA, and development teams to drive infrastructure and automation programs that enhance software delivery, reliability, and quality at scale. You will also be guiding and leading the team responsible for ensuring the stability, reliability, and scalability of central sanity, development, deployment, and test environments across R&D.

The ideal candidate must possess the ability to work collaboratively with cross-functional teams, offer guidance and direction to team members, and demonstrate excellent communication and organizational skills. Additionally, they should excel in managing change and have a proven capability to prioritize tasks, negotiate effectively, and resolve conflicts efficiently.

Sounds interesting? Then join us as our new Senior Program Manager!

Key Responsibilities

• Lead DevOps programs that span environment management, CI/CD pipelines, automation, and chaos engineering integration.

• Collaborate with DevOps engineers to drive the setup and maintenance of robust, scalable, and automated environments across multiple R&D projects and various other DevOps initiatives.

• Own project planning, execution tracking, and delivery for different initiatives in the team

• Convert investment cases into action plans and clear direction to the team.

• Drive standardization and process improvement across environment provisioning, deployment pipelines, and system observability.

• Coordinate with cross-functional teams for alignment.

• Ensure continuous communication and visibility across all levels of stakeholders through reports, dashboards, and regular updates.

• Manage cross-team dependencies and risks and take proactive mitigation actions.
  

• Foster a collaborative work environment, promoting effective teamwork across all levels of the organization.

Qualifications

To be a successful Senior Program Manager at IFS, having a positive attitude and a “can-do” mindset is key. We expect you to “think outside the box” and be a front runner when it comes to challenging the status quo in the strive for improvements. You are open-minded, self-driven, take initiative, and a quick learner.

We are looking for people with:

• University degree, or equivalent professional qualifications.

• Professional qualifications in project management would be a definite advantage.

• Sufficient experience in technical program management, preferably in software infrastructure, DevOps, or R&D enablement.

• Understanding the tools and technologies such as Git, Jenkins, Docker, Kubernetes, Terraform, or similar.

• Proven ability to lead complex cross-functional technical programs from planning to delivery, with a track record of driving impact.

• Solid understanding of infrastructure automation, CI/CD tools, and environment provisioning in cloud-native environments.

• Excellent communication, presentation, and negotiation skills.

• Ability to make sound decisions and garner stakeholder support.

• Ability to stay focused, goal-driven and provide leadership in ambiguous situations.

• Comfortable working in fast-paced, evolving environments with demonstrated flexibility in the face of organizational change.

• Experience with release management processes from a platform or infrastructure perspective, including artifact promotion, deployment validation, and production readiness checks would be an added advantage.

• Proficiency in Jira and Confluence is an added advantage.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.