Company Description

IGT1 Lanka is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.

At IGT1 Lanka, we partner with global businesses to scale operations, accelerate innovation, and build world-class SaaS platforms through high-quality offshore delivery. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.

With a team of over 300 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.

About Sitecore

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

Job Description

About the role:

We are looking for an energetic and experienced Senior Payroll Specialist that will function as a lead processor for our Global Payroll department. The ideal candidate will have 5-7 years of end-to-end payroll processing experience, the ability to meet strict time-sensitive deadlines, a strong work ethic, exceptional attention to detail, strong English language skills (written and spoken) and excellent customer service skills as you’ll be assisting employees globally in many different countries. The global team processes payroll in about 20 countries and for 1600 employees. USA/Canada payrolls (about 400 employees) are semi-monthly while other countries are monthly.

Key responsibilities:

• As part of the global payroll team, you will process end-to-end payroll for employees in your assigned countries, which may change over time with company needs, and assist other team members as needed.
• Work closely with HR team to ensure accurate employees master data including set up of new employee records, validate employees’ changes and employee terminations
• Work with 3rd party payroll vendors to ensure that payroll related file feeds are accurate and timely (ADP in US, Canada, Singapore, Australia, and Malaysia; various 3rd party vendors in other countries)
• Initiate off-cycle payments for terminations within regulatory timeframes.
• Reconcile and process payroll deduction changes for different country pension funds or 401k (USA), enrollments, and deductions and remit funding on a periodic basis.
• Calculate and process country specific leave payments in accordance with country and company leave policy and regulations.
• Ensure all payroll related tax filings are done timely and accurately, including the set-up of new accounts with various federal and state and local agencies. Work with tax agencies and payroll service providers to resolve tax issues.
• Ensure compliance with employment laws and regulations - monitoring federal, state, city, and local registrations for payroll taxes.
• Prepare monthly payroll reconciliations (reconciliation of payroll GL accounts to payroll register)
• Participate with internal/external payroll related audits and requests.
• Provides support to Human Resources team to help resolve payroll-related matters.
• Respond to payroll related inquiries from employees and/or key stakeholders.
• Ability to work through payroll platform changes and implementations, various integrations, and related activities.
• Develop, maintain, and improve payroll processes, employment tax processes, and internal controls to preserve the quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory compliance.
• Manage vendors and system providers including compliance with service level agreements.
• Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions.
• Ensuring department’s ability to meet all company deadlines and annual performance goals.

Qualifications

Preferred Skills and Experience:

• 4+ years of experience processing payroll in different countries (Sitecore currently has employees in USA, Canada, Ireland, UK, Australia, Singapore, Japan, Malaysia, India, Denmark, Netherlands, Belgium, Greece, France, Germany, Switzerland, Spain, Italy, Saudia Arabia, UAE)
• Strong knowledge of country / state specific payroll tax and wage laws
• Attention to detail with demonstrated organizational skills and accuracy
• Ability to use Microsoft productivity software such as Excel and Word
• Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines, all while maintaining exceptional attention to detail Strong organization skills and the ability to maintain detailed records.
• Ability to work collaboratively across different departments.
• Exhibits pride of ownership and sets and adheres to uncompromising quality standards for deliverables.