Techno-Functional Consultant - Presales Support Services
IFS
Company Description
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job Description
We are looking for a creative, technically curious, and AI-enthusiastic individual to join the IFS Presales Support Services team as a Techno-Functional Consultant. This hybrid role blends storytelling, technical work, and content creation using tools like Consensus, ElevenLabs, Camtasia, and other AI-powered platforms.
You will work closely with our Presales teams to turn complex solution stories into engaging demos, videos, presentations, and interactive experiences. While your focus will be on visual storytelling and multimedia, you will also have opportunities to perform functional configurations in IFS Cloud to support or enhance demo environments when needed.
Key Responsibilities
• Design, script, and produce engaging product-related content (videos, voiceovers, presentations, social-style clips, animations, etc.)
• Create engaging multimedia assets: demo videos, voiceovers, animations, and presentation content.
• Design, script, and produce AI-powered demo experiences using platforms like Consensus and ElevenLabs.
• Develop visually compelling PowerPoint presentations and screen recordings that simplify complex solution stories.
• Use tools such as Camtasia, Adobe Creative Suite, and DaVinci Resolve to produce polished, reusable content.
• Stay current with emerging AI, automation, and media production tools to improve efficiency and impact.
• Collaborate with solution consultants and demo architects to ensure storytelling aligns with product value.
• Support configuration in IFS Cloud (e.g., custom pages, lobbies, mock data setup for demo scenarios.
• Build and maintain a content asset library and internal knowledge resources.
Qualifications
Must-Have:
- Strong background in creative content creation, multimedia production, or storytelling.
- Ability to communicate technical ideas visually and clearly for both technical and non-technical audiences.
- Strong interest in enterprise technology and a willingness to learn functional tasks in IFS Cloud.
- Ability to manage multiple projects with attention to detail and creative quality.
- Excellent collaboration and communication skills across cross-functional teams.
Nice to Have:
- Experience with tools like Camtasia, ElevenLabs, Adobe Creative Suite, or DaVinci Resolve.
- Experience using AI tools for content creation, automation, or storytelling (e.g., AI-generated voice, video, or text tools).
- Examples of previous creative work (video content, demos, presentations, etc.).
- Exposure to Consensus or similar demo automation tools.
- Familiarity with IFS Cloud or any ERP platform from a presales or content support perspective.
- Basic understanding of configuring elements like lobbies, workflows, or demo environments.
Additional Information
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.