Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a billion-dollar revenue company, IFS is on a dynamic growth trajectory, driven by a strategic acquisition model that fuels shareholder value and accelerates product leadership. The Acquisitions Unit plays a pivotal role in this journey—managing everything from early-stage assessment and due diligence to seamless integration into IFS.

We’re seeking a Head of Sales Operations to join the leadership team of our M&A organisation. This role is ideal for a strategic operator who thrives in complexity, excels at building scalable systems, and can influence outcomes across a matrixed organization—without relying on formal authority.

• Champion Operational Excellence: Define and implement scalable, repeatable sales operations processes across acquired entities, driving consistency and efficiency in planning, execution, and performance tracking.
• Strategic Partnering: Collaborate closely with Sales, Enablement, and Pricing & Deal Management teams to align on strategy and execution, ensuring seamless integration and optimized go-to-market approaches.
• Coach & Influence: Engage with sales operations teams in acquired companies, providing mentorship, guidance, and best practices to elevate performance and align with IFS standards.
• Data-Driven Leadership: Lead sales analytics and compensation strategy, including pipeline forecasting, territory design, quota setting, and commission planning—translating insights into action.
• Enablement & Integration: Drive enablement initiatives including training, positioning, and GTM strategy, ensuring acquired teams are equipped for success within the IFS ecosystem.
• Matrix Collaboration: Influence cross-functional stakeholders across Sales, M&A, Finance, and Product teams to drive adoption of CRM systems, business planning tools, and performance methodologies.
• Performance Insights: Deliver actionable reporting on pipeline health, sales KPIs, and revenue forecasts to inform leadership decisions and drive accountability.
• Project Leadership: Support key initiatives including QBRs, Board presentations, and Sales Kickoffs, ensuring alignment and impact across the organization.

Qualifications

• Bachelor’s Degree
• Proven experience in sales operations within the business software or SaaS industry
• Demonstrated success in designing and scaling operational processes in high-growth environments
• Strong analytical skills with the ability to turn complex data into strategic insights
• Exceptional relationship-building skills and a consultative approach to influence across functions and levels
• Experience working in a matrixed organization, with the ability to lead through influence rather than authority
• Excellent communication skills—both written and verbal—with a knack for storytelling through data
• Self-starter mindset with a bias for action and the ability to manage competing priorities independently

Additional Information

IFS prides itself on its culture and values: trustworthy, agile, collaborative and grit. IFS has been in the industry for more than 30 years and with 6 consecutive years of rapid growth, its imperative that IFS doesn’t just maintain but continues to invest in its positive culture. This is achieved through smart recruitment, training programs, company policies, expectations of managers and employees and a focus on diversity, sustainability and a balanced work/life integration.

We offer you an attractive salary with above-average additional benefits:

• Hybrid working to allow proper life balance
• 25 vacation days, as well as additional paid vacation days for your own birthday and voluntary work (CSR)
• Further training opportunities and intensive support during your onboarding phase
• Opportunity to make a real impact on organizational success
• Collaborative and supportive work environment
• Career development and growth opportunities
• PMI
• Pension scheme
• Every day breakfast and lunch in our Staines office
• You work with a great product with good recognition in the market and amongst customers and analysts
• You will be part of a fun group where everyone is helpful
• For more information, visit: IFS.com or follow us on LinkedIn

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.