Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

About TheLoops

TheLoops, an IFS company, is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes.

As the company grows, we are looking for mission-driven individuals to help deliver the future of AI-powered operations.

At TheLoops, we:

• Lead with Curiosity: We ask questions, learn, and communicate with respect for each other.

• Learn by Making: We iterate fast to deliver tangible solutions with humility.

• Listen to the Loop: We use data and feedback to map our path to success and measure it with autonomy and empathy.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are seeking a highly technical Demo Infrastructure Engineer who will own the stability, scalability, and reliability of our demo environments for the Loops Agentic AI platform. This role ensures our field sales engineers have complete confidence that every demo they deliver is predictable, consistent, stable — and always ready to go.This person will think beyond just “setup” — they will engineer demo environments as product-grade assets: scalable, cost-optimized, repeatable, integrated, and resilient. The goal is to make our demo ecosystem a strategic differentiator in the sales cycle.

• Own, manage, and continuously improve the core demo infrastructure for the Loops platform.

• Work closely with Engineering to ensure demo environments maintain high availability, performance, and resilience.

• Identify and drive automation opportunities for environment creation, reset, teardown, and cloning — following DevOps principles.

• Build a Demo Hub strategy that enables the field to easily access demo-ready instances, packaged by use case, digital worker type, and scenario.

• Be hands-on to spin up new demo instances, integrate necessary data + APIs, and ensure consistent behavior across environments.

• Think deeply about integrations — ERP, OMS, Service, IoT, and external systems — to reflect realistic end-to-end demo flows.

• Proactively QA new features being introduced to the platform to avoid demo disruption and maintain demo trust in the field.

• Drive cost-optimization strategies for infrastructure overhead while scaling demo capacity globally.

• Partner with GTM and SE teams to evolve demo storylines aligned to top-use-case scenarios.

Qualifications

We are an AI company, so you should approach your work with a growth mindset and look for ways to leverage AI to make faster, smarter decisions.

• Experience operating demo environments, pre-sales infrastructure, or dev/test environment management for SaaS or enterprise platforms.

• Strong hands-on scripting and automation skills (Python / Bash / PowerShell) with a DevOps mindset.

• Familiarity with cloud compute (Azure/AWS/GCP), containers (Docker/K8s), CI/CD, version control, and infra-as-code principles.

• Ability to think in terms of systems + integrations — not just screens.

• Ability to balance speed and quality — knowing where to automate, templatize, or optimize cost vs performance.

• Strong troubleshooting instincts, structured problem solving, and proactive ownership mentality.

• Desire to continuously learn how our product works, how Digital Workers function end-to-end, and how to best represent their value through demos.

Additional Information

What We’re Offering

• Salary Range: $100,000-$140,000 + bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer