Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are looking for a Business Operations Reporting Analyst to support our regional leadership with high-quality reporting, data preparation, dashboard creation, and ongoing performance tracking. You will work closely with the Field Business Operations Team to ensure data accuracy, timely updates, and actionable insights.

This role is ideal for someone who is highly skilled in Excel, Power BI, and data management, and who enjoys creating structure, improving processes, and turning raw information into clear business insights.

Key Responsibilities

1. Reporting & Analytics

• Build, update, and maintain Excel-based reports used for business reviews, forecasting, performance tracking, and operational decision-making.
• Support the design, development, and enhancement of Power BI datasets and dashboards.
• Ensure dashboards used by leadership remain accurate, up to date, and aligned with business priorities.
• Create ad-hoc analyses to support regional projects, quarter-end activities, and strategic decisions.

2. Data Preparation & Quality

• Manage data extraction from multiple sources, transform datasets, and prepare files for reporting.
• Maintain and clean inputs, including resolving discrepancies, correcting input issues, and ensuring consistent formatting.
• Ensure compliance with basic data governance standards when handling sensitive data.
• Help maintain documentation of data sources, file locations, and report logic.

4. Business Partnering

• Collaborate with Sales, Finance, Marketing, and Operations teams to collect data, validate information, and answer reporting-related questions.
• Support preparation of materials for leadership meetings.
• Manage ad-hoc reporting-related requests from stakeholders, ensuring timely follow-up and clear communication.

5. Process Improvement

• Identify manual steps that can be standardised, simplified, or automated.
• Contribute to the transition from Excel-heavy workflows to more scalable reporting where possible.

Qualifications

Technical Skills

• Advanced Excel skills (pivot tables, lookup formulas, Power Query, data cleaning, merging).
• Strong Power BI experience, including:
  • data modelling, flow design, and implementation
  • building reports and visuals
  • performance improvement
• Strong analytical and numerical skills with attention to detail.

Professional Competencies

• Ability to manage multiple tasks with tight deadlines.
• Strong problem-solving mindset, especially in ambiguous or incomplete-data scenarios.
• A proactive mindset with strong motivation to question and enhance current processes.
• Excellent communication skills (written and verbal).
• Ability to work independently while collaborating across regions and time zones.
• High integrity when handling sensitive or confidential information.

Nice-to-Have

• Experience working in Sales Operations, Business Operations, or Finance reporting.
• Exposure to CRM/ERP data structures and pipeline reporting.
• Experience with automation tools (Power Automate, VBA, etc.).

Education & Experience

• Degree in Business, Data Analytics, IT, Finance, or similar field.

2–3 years of experience in reporting, data analysis, or business operations roles

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships..