Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Job Description

SaaS | Cloud | Cybersecurity | ITSM | CRM | Data & AI | Tech Services

The Presales Consultant is responsible for leading the technical-commercial dialogue with prospects and clients, ensuring that the proposed solutions meet business needs, are aligned with best practices, and maximize the value delivered. They act in a consultative manner, connecting diverse technologies — SaaS, Cloud, Cybersecurity, CRM, ITSM, Data/AI — in integrated proposals that support digital transformation with security, scalability, and ROI.

This role is strategic for increasing conversion rates, technically differentiating the company in the market, and reducing risks during the sales cycle.

3. Responsibilities and Main Activities

3.1. Needs Discovery and Analysis

Conduct technical and business discovery meetings.

Identify pain points, processes, critical indicators, and success criteria.

Map technical and operational risks that may impact the decision.

Prepare requirements documents and gap analyses (AS-IS / TO-BE).

Propose evolutionary scenarios (quick wins and roadmap).

3.2. Demonstrations, Presentations, and Technical Storytelling

Prepare and deliver valuable presentations focused on ROI, efficiency, and risk mitigation.

Execute customized demonstrations for each client and vertical.

Build narratives that connect business challenges to the solution.

Adapt technical depth to the target audience (C-level, managers, IT, operations).

Create scripts, screenplays, and dedicated demo environments. 3.3. Proof of Concept (POC) and Technical Assessments

Plan and execute POCs, pilots, workshops, and labs.

Define success criteria and monitor results.

Resolve technical objections, integrate systems, and validate architecture.

Document findings, recommendations, and the final POC roadmap.

3.4. Solution Architecture (multicloud / multisolution)

Design integrated solutions involving:

Cloud (Azure, AWS, GCP)

Architecture, automation, governance, security, and costs (FinOps).

Integration models and APIs.

Cybersecurity

Zero Trust, IAM/CIAM, MFA, DLP, EDR/XDR, encryption, SOC.

Compliance requirements (LGPD, ISO 27001, NIST).

ITSM / ServiceNow

ITIL processes, automation, workflows, CMDB, service catalog.

Integrations with existing platforms.

CRM (Salesforce, Dynamics, HubSpot)

Sales orchestration, funnel, sales automation.

Profiles, permissions, and integrations with ERP/BI.

Data & AI

Pipelines, dashboards, data quality, governance.

Use of Generative AI, machine learning, and automation.

Consulting / Services

Process mapping, delivery scope, and service levels.

3.5. Sales Cycle Support

Building technical proposals and responding to RFPs/RFIs.

Supporting Account Executives in closing strategy.

Defining technical drivers of the offer (“win themes”).

Preparing solution documents, scope, sizing, and estimates.

3.6. Integration with Internal Teams

Product: prioritization of functionalities, field feedback.

Engineering/Architecture: feasibility and detailed design.

Security: risk analysis and compliance requirements.

Marketing: webinars, technical content, events.

Delivery: Post-sales technical transition and onboarding.

3.7. Market Intelligence

Monitor technology trends and competitor movements.

Keep certifications and portfolio knowledge up-to-date.

Evaluate new technologies that expand the solution's capabilities.

Qualifications

Requirements

4.1. Academic Background

Bachelor's degree in IT, Engineering, Systems, Computing, Analytics, Security, or related fields.

4.2. Mandatory Technical Requirements

Proven experience in Presales, Architecture, Consulting, or Solutions Engineering.

Solid knowledge of Cloud (Azure/AWS/GCP).

Experience with SaaS environments and integrations/APIs.

Understanding of cybersecurity and data protection principles (LGPD).

Experience with automation tools, workflows, and ITSM.

Ability to conduct demos, create POCs, and build technical narratives.

4.3. Desired Requirements

Certifications: Azure/AWS/GCP, ITIL, ServiceNow, Security+, ISO27001.

Knowledge of scripting languages ​​(PowerShell, Python, SQL).

Experience with agile methodologies.

Experience in Enterprise projects and complex environments.

4.4. Behavioral Competencies

Clear communication (oral and written).

Technical storytelling and consultative approach.

Analytical reasoning and systems thinking.

Solution-oriented and customer-focused.

Influence without authority.

Organization, autonomy, and collaboration.

English or Spanish Fluency Preferred and Portuguese Mandatory.