Enterprise Relationship Manager (Healthcare) South Central
IGEL Technology
Customer Service
Texas, USA · Remote
Posted on Jan 10, 2025
THE ROLE:
The Healthcare Enterprise Relationship Manager (ERM) will be a highly motivated individual responsible for managing targeted Healthcare accounts to achieve and exceed sales targets. This position will manage and grow new and current IGEL Healthcare accounts, develop C-level relationships, sell deep and wide, and meet key requirements related to a high-performance sales organization. You will act as a trusted advisor, understanding our healthcare accounts business needs and aligning IGEL solutions to meet those needs.
Territory: South Central USA
TASKS AND RESPONSIBILITIES:
- Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products
- Manage customer expectations and contribute to a high level of customer satisfaction and retention
- Use forecasting and pipeline management to manage sales growth
- Meet monthly, quarterly, and annual sales targets
- Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures.
- Attend local marketing events as appropriate
- Become the primary contact person within your accounts while working closely with your colleagues, Inside Sales Representatives, Channel Managers, and Sales Engineers
- Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow-up, and personal relationships to independently close contracts
- Appropriately engage management and subject-matter experts in the sales cycle
- Present territory plan reviews, weekly forecasting reviews, and quarterly sales reviews to the executive team
- Building and maintaining strong business relationships with senior level executives
EXPERIENCE AND QUALIFICATIONS:
- Have a deep understanding of healthcare End-User Computing use cases, healthcare partner ecosystem, and endpoint security.
- Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel
- partners and exceeding revenue goals
- Proven history of sales overachievement; a demonstrated contact list of multiple levels of contacts in healthcare accounts; the ability to close complex software and services transactions; high-level cross-company and partner engagement skills
- Demonstrated ability to identify, qualify and close 6-7 figure sales opportunities
- Excellent organization and collaboration skills and a passion for developing world class best practices, within the virtual team and in the region
- Must be a strategic thinker and have proven excellence in Strategic Account planning, delivery, and understanding of navigating a complex selling cycle.
- Excellent communication skills and strong presentation skills
- Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year
- Good reputation in the region
- Ability to follow through and meet deadlines
- Excellent balance of strategic and tactical skills
- This role will require someone comfortable working in a small, expanding company, and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment
- Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents
- Excels at finding and closing new business while also expanding existing relationships and has strong problem solving and consultative sales skills
- Highly motivated and capable of working independently
- MUST have 10+ years of experience in the Field selling software or hardware to Enterprise/Global customers.
- Must be Channel Friendly. IGEL is 100% Channel
- Must be a hunter. This is not a farming role
- Must demonstrate a track record of success following a repeatable process.
- Must be willing and able to work in a fast-paced environment