Position: Sales Development Representative
Location: Hybrid - Fort Lauderdale, FL

THE ROLE:
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for IGEL’s North America sales organization. There is not a high degree of technical knowledge required for this position. This position lays the foundation for a successful high-tech sales career. There is a path for career growth within IGEL for the right candidate willing to learn and work toward that goal. The Sales Development Representative will be responsible for scheduling discovery calls to ensure the potential client is a good fit and needs IGEL. The discovery call is where the SDR will qualify potential clients through a series of qualification questions/criteria and pass that potential client to an Account Executive who will work to move those deals to closed business.

• Cold outreach to potential clients about their secure endpoint operating system needs-this may entail the SDR to create the need for the potential client as they may not be actively evaluating endpoint operating systems
• Qualify potential clients to ensure they have the authority to implement a solution like IGEL
• Call on Inbound leads
• Work as a part of the North America sales team to meet the organization’s goals
• Interact with prospects via telephone and email with close attention to detail
• Promote and market IGEL’s business through extensive and persistent cold calling, emails, and communication(s) to prospective clients
• Work target prospects lists and focus on penetrating key accounts
• Meet or exceed assigned KPIs of outbound calls, emails, and customer interactions

Your first 3-6 months in role:

• Learn the IGEL products and messaging
• Learn the tools necessary to be successful: Dynamics CRM, call scripts, Zoom, Outreach, ZoomInfo, LinkedIn, product info
• Build relationships with your sales, channel, & sales engineering counterparts
• Leverage any opportunity you can to learn the market and the business
• Leverage phone, email, LinkedIn, and other means to connect with potential customers
• Consistently book qualified meetings for sales teams, attaining your monthly goal as set by leadership

6-18+ months in role:

• Continue to build on your core skills and product/industry knowledge
• Know what it takes to meet or exceed your goals and maintain momentum to do so
• Begin to expand your knowledge of Digital Sales duties and responsibilities
• Work with mentors to set goals for yourself to gain consideration for promotion

Bachelor's degree from an accredited university or equivalent work experience preferred.
Personal skills:

• Flexibility, integrity, and creative problem-solving skills
• Be a team player who builds good working relationships across all levels
• Possesses superb detail-oriented and organizational skills
• Hasa positive and strong work ethic
• Must be a self-starter who is comfortable in fast-paced work environments
• Ability to work independently under minimal supervision
• Previous sales experience or extracurricular activities related to sales
• Previous cold-calling experience