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Sr. Community Outreach Specialist

IMA Medical Group

IMA Medical Group

Orlando, FL, USA
Posted on Friday, September 22, 2023
IMA Medical Group is seeking to hire a full-time Senior Community Outreach Specialist. If you have a welcoming demeanor and the desire to help others, read on!

Do you sincerely care for others? Do you love helping people? Do you have excellent written and verbal communication skills? Are you a customer service rockstar? Do you enjoy interacting with people in a variety of settings? Are you organized and able to multitask and manage your time efficiently? Are you detail-oriented? Do you work well in a team environment but also independently? If so, you may be perfect for this position!

As a Full-Time IMA employee, you will be eligible to participate in our amazing benefits such as:

  • Competitive wage of $23 an hour plus up to an additional $6000 in gas stipend
  • Low-Cost Medical, Dental and Vision Insurance
  • Employer Paid Life Insurance & Long-Term Disability Insurance
  • Voluntary Short-Term Disability and Life Insurance
  • Voluntary Illness and Accidental Insurance
  • 401K
  • PTO
  • Paid Holidays

Responsibilities and Duties – Senior Community Outreach Specialist

  • The SR COS proactively seeks out opportunities to meet potential patients and build positive community relationships in order to build referrals.
  • Provide education and information to seniors (and their families) regarding the services of IMA and how to navigate the process of obtaining home care.
  • Develop and execute plan for assigned coverage area, in consultation with Regional Sales Director, to achieve individual (and organizational growth) goals.
  • Work independently and manage time effectively without close supervision.
  • Establish and maintain cooperative relationships with representatives of the community, consumers, and employees.
  • Complete entire enrollment packet with participant and facilitate site tour.
  • Accurate and timely enter sales information and data into CRM.
  • Presentations at retail locations, senior centers, and any community location promoting our medical doctors and services.
  • Public Speaking with small and/or large groups.

Qualifications and Requirements

  • High school diploma or equivalent; College degree preferred.
  • Minimum of 2 years sales/marketing experience including working with the public in diverse communities.
  • Excellent customer service skills.
  • Bilingual (Spanish preferred)
  • Microsoft Office Proficient (Outlook, Word, Excel, and Power Point)
  • Strong CRM skills (Sales Force preferred).
  • Excellent reading and writing skills.
  • Valid Florida license and reliable vehicle.


IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With more than 20 locations throughout Central Florida, we reiterate our commitment to provide quality medical care and an exceptional experience at each visit. That is the peace of mind and convenience that our patients deserve.

A DAY IN THE LIFE OF A Senior Community Outreach Specialist

The Community Outreach Specialist’s (COS) primary responsibility is to create and drive brand awareness with prospective IMA Medical Group patients in an assigned territory. Duties include identifying potential enrollees, initial contact, and providing education, assistance about available services. The COS conducts both spontaneous and planned meet and greet sessions at retail locations, senior centers, and any community location promoting our medical doctors and services. Organize events at senior gathering places to promote IMA Medical Centers.

IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state and local anti-discrimination laws, regulations and ordinances.

IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program.