ABOUT IMA MEDICAL GROUP

IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With more than 20 locations throughout Central Florida, we reiterate our commitment to provide quality medical care and an exceptional experience at each visit. That is the peace of mind and convenience that our patients deserve.

We know that we would not be able to do this without our outstanding team. Together, we strive to be the number one choice for primary care in the communities that we serve. We recognize the hard work that our employees put in and offer competitive pay, excellent benefits, and an awesome work environment.

A DAY IN THE LIFE OF A FRONT OFFICE ASSISTANT (Floater)

As Front Office Assistant Floater, you will perform routine administrative duties under the direct supervision of clinical management. Your warm and welcoming demeanor puts patients at ease throughout their visit by providing support during their appointment journey.

You thrive in our fast-paced and people-driven environment and enjoy helping our patients both in person and over the phone. Your passion for caring for others will positively impact the health and wellness of the patients we serve. Plus, you feel great about the part you play in helping our doctors and staff provide excellent care.

RESPONSIBILITIES AND DUTIES

• Ensure that all patients are treated with professionalism, courtesy, and compassion.
• Check-in/outpatients.
• Answer phones, verify insurance, perform referrals, manage patient appointments, and other administrative duties.
• Assist Physicians and Medical Assistance.
• Ensure compliance with HIPAA.

QUALIFICATIONS

• Electronic Medical Records (EMR) Experience - (ECW eClinical Works): 1 year (Preferred)
• Required language: English & Spanish.
• Impeccable appearance.
• Excellent Verbal and Written communication skills
• Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.
• Availability to travel across offices based on company needs.

Do you have excellent written and verbal communication skills? Are you a customer service rockstar? Do you enjoy interacting with people and caring for them? Are you organized and able to multitask and manage your time efficiently? Are you detail-oriented? Do you work well in a team environment but also independently? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances.

IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program.

IMA maintains a drug-free workplace in accordance with applicable Federal and State laws.