IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With more than 20 locations throughout Central Florida, we reiterate our commitment to provide quality medical care and an exceptional experience at each visit. That is the peace of mind and convenience that our patients deserve.

We know that we would not be able to do this without our outstanding team. Together, we strive to be the number one choice for primary care in the communities that we serve. We recognize the hard work that our employees put in and offer competitive pay, excellent benefits, and an awesome work environment.

AS A FULL-TIME EMPLOYEE, YOU WILL BE ELIGIBLE TO RECEIVE OUR AMAZING BENEFITS SUCH AS,

• Low-Costs Medical, Dental, and Vision Insurance effective the 1st day of the following month after your start date.
• Employer Paid Life Insurance.
• Voluntary Short-Term Disability and Life Insurance.
• Voluntary Illness and Accidental Insurance.
• 401K saving and retirement plan.
• Health Care Flexible Spending Account (FSA)
• Paid Time Off
• 3 days of Floating Holidays + 6 additional Federal paid Holidays
• Paid Bereavement Leave.
• Employee Assistance Program (EAP).
• Other Perks and Discounts.

A DAY IN THE LIFE OF AN CARE MANAGER

• The Care Manager is responsible for establishing a systematic process and criteria to identify patients who may benefit from care management. Responsibilities include but are not limited to: implementing a comprehensive, ongoing, and coordinated approach to achieving desired outcomes for a population of patients based on disease groups: i.e., CHF, COPD, DM, Cancer, etc.
• Perform telephonic Care Management, which includes patient clinical assessment, education regarding disease and early symptom identification.
• Participate in the identification, collection, and analysis of data for potential enrollment of members to the Disease Management program.
• Apply critical thinking skills and problem-solving techniques to the disease management process.
• Accurately conduct a thorough and objective holistic assessment of the patients' current status, including psychosocial, physical, financial, and educational needs, prognosis, and past and present treatment course and services.
• Partner with physicians for effective clinical management and utilization of resources for patient population.
• Provide clinical direction and coordination to an interdisciplinary team to formulate and implement a plan of care.
• Maintain current knowledge of disease processes, available resources, and treatment options appropriate to patient population.
• Consistently document all activities according to clinical guidelines.
• Continuously demonstrate a positive attitude and understanding of care/disease management and departmental objectives.
• Consistently demonstrate excellent communication and interpersonal skills with supervisor, care managers, physicians, office staff, and corporate personnel.
• Identify opportunities and readily participate in performance improvement activities.
• Act as a liaison for patients as needed.

QUALIFICATIONS

• High school diploma or General Education Degree (GED).
• College coursework in Healthcare is preferred.
• One year of related experience in outpatient clinic, hospital setting, insurance, medical records, billing or related area preferred.
• Six to twelve months of data entry experience required.
• Intermediate level MS Excel skills is required.
• Working knowledge of medical terminology preferred.
• Experience with hospital portal systems preferred.
• Effective interpersonal skills is required.
• Good organizational and time management skills.
• Effective Communication Skills (Written and Oral)
• Must be able to Multitask.
• Should possess good Phone Skills.
• Must be Detailed Oriented.
• Should be a Team Player.
• (Bilingual English & Spanish)

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state and local anti-discrimination laws, regulations and ordinances.

IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program.