Company Description

Insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description

DevOps\CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. This position will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 4-8 years of hands-on experience as a DevOps/CloudOps Engineer supporting production SaaS/PaaS environments.

Qualifications

Key Responsibilities:

• Manage the applications and related cloud environments across the globe

• Troubleshoot and resolve infrastructure issues, ensure proper security controls are in place

• Provision and de-provision customers, ensure 99.9% application SLA is met

• Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments

• Maintain regular backups of the environments and applications

• Develop metrics for cloud infrastructure and software components; establish dashboards for monitoring metrics and key performance indicators

• Plan and conduct annual disaster recovery tests

• Participate in SOC/ISO audits and ensure all audit controls are adhered to

• Able and be willing to provide on-call duty

Qualifications Required

• Proficiency in Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting

• Strong hands-on experience of Microsoft Azure is required

• Knowledge of Microsoft SQL Server and Microsoft SSAS is strongly preferred

• Solid understanding of network administration (TCP/IP, DNS, VLANs, NSGs, VPN etc.)

• Familiarity with cryptography technologies (TLS, IPsec, TDE) and enterprise EDR systems

• Solid understanding of SDLC, CI/CD, Azure DevOps, release and management

• Experience with managing single tenant and multi-tenant SaaS applications is strongly preferred

• Familiarity with penetration testing, vulnerability scanning, log/configuration management systems is preferred

• Relevant Microsoft certifications are preferred, but not required

• Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction

Qualifications

Successful Candidates Must Have the Following Professional Attributes

• Education: Bachelor’s degree, Master’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, Computer Applications or a closely related discipline.

• Show initiative, be a self-starter, able to handle multiple tasks at the same time while maintaining a high level of customer satisfaction

• Be a team player willing to make every effort to make the team a success, be proactive, positive, creative, and flexible

• Be a quick learner, proactive, positive, creative, flexible and ready to work in a dynamic, fast paced work environment

• Have effective written, verbal, and presentation skills with the ability to collaborate with team members at all levels of the organization

• Have strong diagnostic and problem-solving abilities

• Be proficient in communicating and coordinating information technology solutions and processes that aggressively support business objectives

• Stay current with emerging technologies, industry best practices

• Be authorized to work in Australia; sponsorships are not available

Additional Information

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.