Job Summary

• Build and implement Business Growth Strategies and Opportunities of Interswitch solutions and services for Federal Government MDAs in Nigeria.
• Drive product feature enhancements and service platform optimization to deliver long-term value-add for the Government value chain (Federal MDAs).
• Transform the Interswitch’s disbursement & collections business offerings into a robust digital financial distribution and collection Ecosystem with extensive coverage across in Federal Government.
• Grow existing market share, develop, and penetrate new market/segments through value offerings.
• Develop new business ideas, grow transaction volume, and develop market expansion strategies.
• Co-ordinate, manage and support the sales & account management structure through collaboration with different teams (i.e. technical support, advisory services and lead conversion) that increases Interswitch’s profitability.
• Identify, research, develop, implement, deploy, and manage new business initiatives across all market types to optimize channel usage and business value.
• Acquire strategic partnerships that enable access to market and big aggregators relevant to the business objectives and would contribute to business value both short term and long term.
• Build a relevant knowledge base that demonstrates apt understanding of the disbursement & collections landscape needs and ensures full understanding of the business risks, the right model and processes that mitigate such risks in the Federal government sector.

Key Responsibilities Business Development - Core Areas:

• Develop and implement strategies that Supports and improves:
• Sales Penetration
• Market Development activities
• Product Development, and
• Business Diversification.
• Business Case Development and Pricing Model Design.
• Business Process Documentation
• Develop Business Road Maps for Disbursement & Collection services that align with Federal government sectors.
• Business Analysis engagement activities that guide Interswitch’s sales team for quality leads generation.
• Establish and maintain seamless and excellent process operations relationship with matrix teams.
• Prepare detailed business specification documents of new products developed for further engagements with the product and implementation teams.
• Work with the assigned Product/Marketing/Engineering teams to prepare quality Pre-sales kits for delivery of Interswitch Disbursement & Collection products.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal prioritization matrix per time and ability to recommend equity investments.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protect Interswitch's value by keeping information confidential.
• Develop excellent rapport with strategic/key clients.
• Keep abreast with improvement in product development especially those that have revenue impact budget setting for the sales team and provide support that will continually improve the business relationship.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by exploring opportunities to add value to job accomplishments.
• Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event.
• Perform market research and analysis to monitor the local environment for the emergence of new market segments in the Federal government space.
• Keep abreast of trends and developments in digital financial services markets, products features, best practices, and operational excellence.
• Stay ahead of the Competition as it relates to pricing, local market experience, local market alliances & credibility etc.
• Prepare and submit periodic reports on market expansion activities and business initiatives:
• Customer engagement feedback.
• Sales reports (lead generation, actual vs. targets etc.)
• Customer profitability and product revenue reports.

Key Account Management

• Provide customer-focused sales and account management activities for designated customers and products.
• Disbursement & Collections Product innovation through deliberate partnerships and collaboration with existing Federal government MDAs that support positive customer engagement index scores.
• Maintain an awareness of sales and other development amongst competitors and pass on relevant information to the sales team and other teams as the case may require.
• Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.
• Provide first level business knowledge of assigned product/services to Federal government clients via the sales team.

Competencies Technical Competencies

• Information Gathering & Data Analysis
• Information Management (confidentiality)
• Strategy & Business Case/plan Documentation
• Selling, presentation and negotiation skills
• Project management
• Products/ Services Knowledge and Application
• Technical knowledge of the specific and general company offerings
• Customer Service Oriented
• Financial modelling

Managerial Competencies

• Time Management, Tact and Diplomacy
• Critical thinking
• Active listening
• Time management
• Leadership

Behavioural Competencies

• Personal Credibility
• Customer (internal & external) focus
• Excellent Communication: Oral & Written
• Analytical Thinking/Solving Problems
• Active Listening and Result-oriented
• Highly attentive to detail and Ability to multi -task
• Ability to work well under pressure, Tactful and Ingenious
• Friendly, confident, and approachable
• Tactful and Ingenious

Education

• Good first degree (preferred Business-related discipline).
• Professional qualification not mandatory but required.

Experience

• 6 - 10 years’ experience in Public Sector.