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Business Development Manager

Interswitch Group

Interswitch Group

Sales & Business Development
Lagos, Nigeria
Posted on Tuesday, September 12, 2023
Job Summary
  • Build and implement Business Growth Strategies and Opportunities of Interswitch solutions and services for Federal Government MDAs in Nigeria.
  • Drive product feature enhancements and service platform optimization to deliver long-term value-add for the Government value chain (Federal MDAs).
  • Transform the Interswitch’s disbursement & collections business offerings into a robust digital financial distribution and collection Ecosystem with extensive coverage across in Federal Government.
  • Grow existing market share, develop, and penetrate new market/segments through value offerings.
  • Develop new business ideas, grow transaction volume, and develop market expansion strategies.
  • Co-ordinate, manage and support the sales & account management structure through collaboration with different teams (i.e. technical support, advisory services and lead conversion) that increases Interswitch’s profitability.
  • Identify, research, develop, implement, deploy, and manage new business initiatives across all market types to optimize channel usage and business value.
  • Acquire strategic partnerships that enable access to market and big aggregators relevant to the business objectives and would contribute to business value both short term and long term.
  • Build a relevant knowledge base that demonstrates apt understanding of the disbursement & collections landscape needs and ensures full understanding of the business risks, the right model and processes that mitigate such risks in the Federal government sector.
Key Responsibilities Business Development - Core Areas:
  • Develop and implement strategies that Supports and improves:
  • Sales Penetration
  • Market Development activities
  • Product Development, and
  • Business Diversification.
  • Business Case Development and Pricing Model Design.
  • Business Process Documentation
  • Develop Business Road Maps for Disbursement & Collection services that align with Federal government sectors.
  • Business Analysis engagement activities that guide Interswitch’s sales team for quality leads generation.
  • Establish and maintain seamless and excellent process operations relationship with matrix teams.
  • Prepare detailed business specification documents of new products developed for further engagements with the product and implementation teams.
  • Work with the assigned Product/Marketing/Engineering teams to prepare quality Pre-sales kits for delivery of Interswitch Disbursement & Collection products.
  • Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal prioritization matrix per time and ability to recommend equity investments.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Protect Interswitch's value by keeping information confidential.
  • Develop excellent rapport with strategic/key clients.
  • Keep abreast with improvement in product development especially those that have revenue impact budget setting for the sales team and provide support that will continually improve the business relationship.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhance organization reputation by exploring opportunities to add value to job accomplishments.
  • Attend exhibitions to generate sales leads/opportunities that can be converted to sales post-event.
  • Perform market research and analysis to monitor the local environment for the emergence of new market segments in the Federal government space.
  • Keep abreast of trends and developments in digital financial services markets, products features, best practices, and operational excellence.
  • Stay ahead of the Competition as it relates to pricing, local market experience, local market alliances & credibility etc.
  • Prepare and submit periodic reports on market expansion activities and business initiatives:
  • Customer engagement feedback.
  • Sales reports (lead generation, actual vs. targets etc.)
  • Customer profitability and product revenue reports.
Key Account Management
  • Provide customer-focused sales and account management activities for designated customers and products.
  • Disbursement & Collections Product innovation through deliberate partnerships and collaboration with existing Federal government MDAs that support positive customer engagement index scores.
  • Maintain an awareness of sales and other development amongst competitors and pass on relevant information to the sales team and other teams as the case may require.
  • Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.
  • Provide first level business knowledge of assigned product/services to Federal government clients via the sales team.
Competencies Technical Competencies
  • Information Gathering & Data Analysis
  • Information Management (confidentiality)
  • Strategy & Business Case/plan Documentation
  • Selling, presentation and negotiation skills
  • Project management
  • Products/ Services Knowledge and Application
  • Technical knowledge of the specific and general company offerings
  • Customer Service Oriented
  • Financial modelling
Managerial Competencies
  • Time Management, Tact and Diplomacy
  • Critical thinking
  • Active listening
  • Time management
  • Leadership
Behavioural Competencies
  • Personal Credibility
  • Customer (internal & external) focus
  • Excellent Communication: Oral & Written
  • Analytical Thinking/Solving Problems
  • Active Listening and Result-oriented
  • Highly attentive to detail and Ability to multi -task
  • Ability to work well under pressure, Tactful and Ingenious
  • Friendly, confident, and approachable
  • Tactful and Ingenious
  • Good first degree (preferred Business-related discipline).
  • Professional qualification not mandatory but required.
  • 6 - 10 years’ experience in Public Sector.