This role will be responsible for driving product strategy, market execution, customer experience, partner integrations, and operational efficiency for cross border payment and remittance services

Product Strategy & Design

• Define and evolve the vision and roadmap for remittance features tailored to intra-Africa and Diaspora -to- Africa corridors.
• Translate customer problems into scalable product solutions with high availability, low latency, and transparency.
• Continuously assess market trends, competitor landscape, customer needs, and regulatory dynamics to evolve the product.
• Define Product Strategy and Growth path

Product Development & Delivery

• Translate product strategy into actionable requirements and work closely with Engineering, Design, Operations, Compliance, and other teams to ensure timely and high-quality delivery.
• Drive seamless integration of payout partners (wallets, bank accounts, cash pick-up, bill payments) in existing and new corridors.
• Prioritize feature backlog and lead Agile ceremonies for the product.

Growth & Performance

• Define and track key product metrics (KPIs) acquisition, retention, revenue, transaction success rates, turnaround time.
• Collaborate with Marketing, Sales, and Business Development teams to drive customer adoption and market penetration
• Work closely with internal payments infrastructure, risk, and compliance teams to ensure operational excellence.

Operations & Treasury Integration

• Partner with treasury and finance teams to design seamless liquidity management and FX conversion flows.
• Understand and help define Operational Value Stream
• Build tools and workflows that support reconciliation, dispute resolution, and regulatory reporting.

Compliance & Risk

• Ensure full compliance to regulations in all corridors of operations
• Interface with internal risk teams to monitor velocity rules, fraud signals, chargeback trends, and transaction thresholds.
• Embed regulatory flexibility to support corridor-by-corridor compliance (e.g., BN in Nigeria, FCA in the UK, etc.).

Partnerships & Pay-out Infrastructure

• Collaborate with banking partners, mobile money operators, and pay-out aggregators across key corridors.
• Work with engineering to integrate APIs for cash pickup, mobile wallet disbursement, or direct- to-bank transfers.
• Co-design SLAs, fallback protocols, and alerting mechanisms to guarantee high delivery success rates.

Stakeholder Management

• Act as primary product lead in cross-functional forums with Compliance, Risk, Finance, Operations, Engineering, Marketing.
• Maintain strong relationships with third-party partners and regulators as required.

EDUCATION/EXPERIENCE

• Minimum of bachelor’s degree in Business Administration/ Computer/System/ Electrical/ Electronic Engineering/ Computer Science or a related STEM discipline
• Certified Product Manager and/or Owner certification
• Scaled Agile Framework
• 5+ years’ experience building and/or operating remittance, cross-border payments, or treasury platforms.
• Deep understanding of fund flow, settlement, reconciliation, and FX mechanics in financial services.
• Prior experience working with treasury ops, compliance teams, and banking partners.
• Ability to write detailed product specs and process flows— especially around failure handling, retries, refunds, or reversals.
• Excellent communicator who can bridge the gap between engineering, finance, risk, and customer-facing teams.
• Working knowledge of regulatory frameworks governing remittances in key African and diaspora corridors.